Account Manager

Responsibilities will include:

• Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
• Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
• Develop account plans that outline strategies for growth, upsell opportunities, and retention.
• Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
• Possess a deep understanding of Entrata's product suite and how it adds value to clients.
• Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
• Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
• Communicate effectively with clients to convey product updates, new features, and relevant information.

Qualifications:

• 3-5 years of experience with technology/software sales (SaaS, PaaS, enterprise software, etc.)
• Proven track record of successfully managing and growing a book of accounts.
• Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to navigate challenging situations and find effective solutions.
• Familiarity with property management, real estate, or related industries is a plus.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Comfortable using and explaining complex software solutions; experience with property management software is a plus.