Senior Software Engineer - Platform Billing Experience

Billing powers Elastic's Cloud business. It runs across AWS, GCP, and Azure in over 50 regions. We oversee usage-based metering, consumption billing, and marketplace integrations at global scale.

The Billing Experience team owns the customer-facing layer of our billing systems. We build and maintain the public and internal APIs, as well as the billing and account pages within Elastic Cloud consoles. Our goal is to make it easy for customers and internal teams to understand and manage their billing data.

We are looking for a Senior Software Engineer to join the Billing Experience team. You will take ownership of key APIs and console features, solve complex problems with minimal guidance, and help raise the bar for engineering quality on the team. You will work closely with Product, Design, SRE, and Cloud Infrastructure teams.

What You Will Be Doing:

• Own and improve public and internal billing APIs, focusing on reliability, correctness, and developer experience.
• Design and build full-stack features in Elastic Cloud consoles, from backend services to billing and account UIs.
• Lead small to medium projects end-to-end, from design to delivery, within the team.
• Contribute to API design decisions: versioning, contracts, and consistency across consumers.
• Improve observability and reliability of billing-facing services through better monitoring, alerting, and incident response.
• Participate in code and design reviews. Be a trusted reviewer for your area of the stack.
• Mentor junior engineers through feedback, pairing, and design discussions.
• Work with Product and Tech Leads to help shape priorities and technical direction.
• Take part in on-call rotations and contribute to production readiness.

What You Bring:

• 5+ years in backend or full-stack engineering, with solid experience building and maintaining APIs.
• Experience working on customer-facing or developer-facing products at scale.
• Solid understanding of distributed systems and how to build for reliability and scale.
• Background in cloud infrastructure (AWS, GCP, or Azure), including networking, monitoring, and deployment basics.
• Experience with frontend technologies used in dashboards or console products is a plus (React or similar).
• Strong judgment in technical trade-offs. You can work through ambiguous problems and deliver well-thought-out solutions.
• Good communication skills. You write clearly and speak up in discussions to share your perspective.
• Experience with SaaS billing, metering, or financial systems is a plus.
• Comfortable working in a global, distributed, async environment.
• Track record of using AI to speed up development, debug complex systems, and improve code quality, while owning the outcomes.
• Eligible to work in Department of Defense (DoD) Impact Level 4 or above cloud service environments.

Compensation

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for this role is $133,100 to $210,600 USD. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), the typical starting salary range is $159,900 to $252,900 USD.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. In addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

We Take Care of Our People

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact: we match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.