Senior ServiceNow Developer
United States · Remote · Full-time
- Posted 1mo ago
- From Elastic’s careers page
- Location
- United States
- Work mode
- Remote
- Type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Department
- Information Technology
Opens the listing on jobs.elastic.co
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About the role
What is The Role
Join our ServiceNow Engineering Team as a Senior ServiceNow Developer, where you will play a key role in developing and implementing ServiceNow solutions that align with our business goals. We’re looking for someone who not only has solid technical skills in ServiceNow but also thrives in an Agile environment and is eager to drive ongoing improvement and innovation. If you're ready to leverage your expertise in a collaborative setting, we’d love to hear from you.
What You Will Be Doing
- Design and build across the platform - Flow Designer workflows, business rules, UI policies, and Service Portal / UI Builder experiences spanning ITSM, HRSD, and CMDB.
- Build and maintain integrations between ServiceNow and the rest of our stack using IntegrationHub, REST/SOAP and help shape how ServiceNow exposes its data and actions to other systems.
- Take Now Assist and Moveworks from pilot into production - configure AI skills and agents, tune them against real ticket data and put sensible guardrails around what they're allowed to do.
- Own the quality on your work: code reviews, unit testing, clean update sets and smooth family upgrades every year.
- Document what you build so the next developer doesn't have to reverse-engineer it.
What You Bring
- 5+ years building on ServiceNow
- Solid JavaScript, plus real fluency with the platform data model and Flow Designer.
- Hands-on integration and automation experience - REST/SOAP, IntegrationHub, OAuth.
- Experience in ITSM plus at least one more module: HRSD, CMDB/CSDM, ITOM, etc.
- Clear written and spoken communication.
- Experience with Moveworks and Now Assist is a huge PLUS.
Skills they ask for
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About Elastic
Search, observability and securityElastic develops search, observability and security products, including Elasticsearch and tools for analyzing application and security data.
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