Manager, Project Management

You will make an impact:

The Manager, Project Management, is responsible for overseeing a team of Project Management professionals and driving operational excellence across the Biometrics Services which include EDC, data management and biostatistics. This role provides leadership for high-profile and strategically important client engagements, ensuring delivery of complex clinical trial initiatives in compliance with regulatory requirements, industry best practices, and eClinical Solutions (eCS) internal standards.

The Manager, Project Management partners closely with other Biometrics Services leaders, cross organizational leaders and delivery teams to ensure successful execution across the full clinical trial lifecycle—from study start-up through database lock and regulatory submission support. This role is accountable for delivery quality, timeline adherence, client satisfaction, and repeat business, while fostering a culture of accountability, continuous improvement, and operational rigor.

Your day to day:

• Monitor, mentor, and audit the performance of direct reports to ensure adherence to PMI-compliant project management practices and eCS standards
• Coach PMs to balance aggressive delivery goals with realistic execution plans, especially in regulated clinical environments
• Lead and oversee complex clinical trial projects, ensuring delivery aligns with protocol requirements, client expectations, and regulatory standards
• Ensure project plans account for interdependencies across EDC, IRT, CROs, sponsors, biostatistics, and data review workflows
• Proactively identify and manage risks related to data quality, timelines, resourcing, and external vendor dependencies
• Drive disciplined study start-up planning, including realistic timelines, cross-functional alignment, and clear accountability
• Integrate lessons learned from completed studies to improve future delivery models and client engagements
• Support leadership with strategic initiatives related to scaling the Biometrics Services organization
• Serve as the customer success champion for assigned clinical trial clients, ensuring consistent communication, transparency, and proactive issue management
• Build trusted partnerships with sponsors by setting up and reinforcing shared accountability for timelines and deliverables
• Other duties as assigned

Qualifications:

• Bachelor's degree or equivalent work experience preferred
• Project Management Professional (PMP) certification preferred
• 10+ years of project management experience preferably in a clinical, biomedical, or software environment preferred
• 5+ years in Pharmaceutical/Biotechnology industry or equivalent senior consulting role managing large complex clients/multiple projects preferred
• 3+ years of people leadership preferred
• Exceptional communication, negotiation, and stakeholder management skills
• Strategic thinker with the ability to translate vision into operational execution
• Proven ability to manage ambiguity and high-pressure client environments
• Deep commitment to deliver quality, client success, and organizational integrity
• Expert with Microsoft applications (Word, Outlook, Excel, PowerPoint, Project, Visio, Teams, etc.), collaborative platforms (MS Teams, OneDrive, SharePoint, etc.) and operational tools (billing systems, HR systems, payroll systems, etc.)
• Highly experienced and successful in managing complex data management/clinical trial projects and programs in accordance with PMI and industry best practices, methodologies, principles and tools
• Strong working knowledge of: ICH/GCP guidelines, 21 CFR Part 11, Clinical trial methodologies and lifecycle, CRO and IRT vendor models and EDC platforms (e.g., Medidata Rave)