Associate UX Designer

Essential Key Responsibilities

• Assist project teams in designing new web-based software through the entire product development lifecycle.
• Assist in conducting user research, including interviews, surveys, usability tests, and competitive analysis, to gather insights into user needs, behaviors, and pain points.
• Help analyze research data and translate it into actionable design insights. Understand and use analytics data to inform design decisions.
• Assist in presenting design concepts and solutions to various teams and stakeholders, incorporating feedback.
• Work closely with seasoned UX designers, product managers, developers, and other team members to ensure designs are feasible and aligned with project goals.
• Refine design solutions based on feedback from stakeholders, usability testing, and design reviews.
• Produce a wide variety of design artifacts such as mental models, user personas, workflow diagrams, glossaries, site maps, wireframes, rapid or high-fidelity prototypes, test scripts, pixel-perfect mockups, engineering-ready assets, and surveys.
• Build lasting relationships with multiple product teams and contribute to an open, creative, dynamic, and productive atmosphere.
• Justify design decisions based on a good understanding of contemporary user-centered design methodologies

Essential Skills and/or Certifications

• Bachelor’s degree with 0-2 years of related industry experience.
• A portfolio showcasing strong visual design skill and an understanding of user-centered design principles.
• Experience with using a variety of user research, prototyping, and visual design tools (e.g. Figma, FigJam, Figma Make, Replit, Adobe Creative Suite, Optimal Workshop, User Interview).
• Good understanding of how to design solutions for end-to-end scenarios.
• Ability to know when and how to use various tools in your toolbox and persuade others about your design process.
• Strong communication and problem-solving skill.
• Foundational knowledge with using standard user-centered design and user research techniques effectively (e.g., problem framing, understanding users and context, interviewing, ideation and iteration, usability testing, measuring success).
• Proficiently communicates process, design ideas, and research findings in a variety of settings to a variety of audiences.
• Openness to feedback and iteration, and the ability to adjust to changing project requirements.
• Be a problem solver, be curious, and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues, and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Physical Requirements

• Ability to sit, speak, and operate telephone and/or computer for long periods of time.
• Ability to handle pressure, stressful conditions, and conflict resolution.
• Ability to work day, evening, and/or weekend hours as needed.
• Ability to stand, walk, climb, kneel, crouch, and bend over for work at office premises and office events.
• Regular attendance in the office.