Senior Manager Platform Engineering

Here’s a breakdown of what you’ll do (not all of it, just the important stuff)

• Lead, coach and grow a global team of platform engineers and systems administrators, building a high-performing and inclusive culture.
• Own the strategy, architecture, governance and roadmap for Atlassian Cloud, including Jira, Jira Service Management, Confluence, Atlassian Guard and Rovo.
• Set the direction for Diligent’s Microsoft 365 E5 estate, including Teams, SharePoint, Exchange Online, Intune, Defender, Purview, Power Platform and Copilot.
• Design scalable integration and automation patterns across identity, HRIS, ITSM and business systems using APIs, event-driven automation, Okta Workflows, Power Platform and scripting.
• Partner with IT Support to improve self-service, automate repetitive work and reduce ticket volume, escalation effort and time to resolution.
• Establish strong standards for security, access governance, AI adoption, reliability, compliance and business continuity across the internal technology estate.

These are the essentials you’ll need to get an interview

• Significant experience in internal IT, platform engineering, enterprise applications or a similar environment, including experience leading technical teams in a distributed organisation.
• Deep hands-on experience owning Atlassian Cloud at enterprise scale, particularly Jira, Jira Service Management and Confluence.
• Strong experience administering and governing Microsoft 365 E5, including Teams, SharePoint, Exchange Online, Intune, Defender and Purview.
• The ability to set architecture direction across identity and cloud technologies, with practical knowledge of Okta or an equivalent SSO platform, Active Directory, Entra ID and AWS.
• Proven success applying ITIL-aligned service management, automation and self-service to improve employee support outcomes.
• Strong understanding of identity and access governance, least privilege, data loss prevention, IT general controls and audit requirements.
• A track record of developing engineers, influencing cross-functional partners and communicating technical decisions clearly to technical and non-technical audiences.

It would be great if you had these too, but we’ll support you if you don’t

• Experience deploying Microsoft Copilot and/or Atlassian Rovo, with a focus on permissions, responsible adoption and measurable business value.
• Experience with platform automation or infrastructure-as-code using tools such as PowerShell, Python, Terraform or CloudFormation.
• Experience with enterprise platform migrations, HRIS-driven provisioning, managed service providers or regulated environments such as ISO 27001, SOC 2 or FedRAMP.