Solution Engineer - Chatbots
Bengaluru, India · Remote · Full-time
- Posted 1mo ago
- From Digit88’s careers page
- Location
- Bengaluru, India
- Work mode
- Remote
- Type
- Full-time
- Level
- Senior
- Experience
- 3+ years
- Department
- Software Development
Opens the listing on digit88.keka.com
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About the role
About Digit88/The Opportunity
Digit88 is a boutique software product engineering company based out of Bangalore since 2014. Over the years, we have established and managed 12+ high performance product engineering teams in the areas of AI/Conversational AI/Tele-health/Healthcare systems/Logistics/E-commerce and more.
Since 2016, we have partnered with one of the world's foremost Conversational AI companies to set up their dedicated product engineering team in India. Over the past 5+ years we have been collaboratively engineering highly scalable, high performance, resilient platforms with teams in Seattle, Mountain View, UK, Israel and Germany. Founded in New York City with over 1,200+ employees spanning 6 continents and dozens of countries, our partner is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot using the platforms that we are developing, our partner is a market leader in Conversational AI competing with the likes of Google Dialog Flow, IBM Watson, Microsoft and more.
You would be joining an existing team of 50+ professionals and help expand the Conversational AI professional services team that builds and delivers highly engaging and cutting edge chatbot/AI solutions that automate and power millions of conversations daily across the world.
Job Profile:
Digit88 is seeking a Chatbot Developer to join our Chatbots development team. As a Bot Developer, you will participate in project design and development stages from the concept to final hand-off to the customer.
Responsibilities:
- Prepare Chatbot storyboards, user/process flows to effectively communicate interaction and design ideas.
- Develop, Debug and Deploy conversational Chatbot experiences using appropriate client platform and tools
- Discuss development and key milestone deliverables with peers, executives and executive-level client stakeholders.
- Participate in creating guidelines, best practices and standards of Chatbot-featured deliverables.
- Keep abreast of the latest Chatbot trends, techniques, and technologies
- Perform demonstrations for client stakeholders on project features and sub features, which utilizes Chatbot solutions.
Requirements:
- Education: Bachelor's degree in Engineering, Computer Science, or a related field.
- Experience: Minimum 3-5 years of professional development experience
- Experience designing and developing Chatbots for various channels (web, Facebook Messenger, SMS, etc) using bot platforms or raw code is desired
- Extremely strong JavaScript skills
- Experience with one or more of backend technologies - Node (Mandatory), Java is a big plus
- Experience working with REST APIs and JSON
- Portfolio showcasing excellent development skills and demonstrating problem-solving skills
- Experience in creating workflows, storyboards, user flows, process flows and site maps.
- Knowledge and experience in some of the key AI platforms - Facebook Wit.Ai, Google DialogFlow, Microsoft Luis, IBM Watson is a big plus
Benefits working @ Digit88:
- Group Health & Accident Insurance
- Flexible Work model
- Accelerated learning & non-linear growth
- Flat organisation structure
- Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM and other innovating product companies
- Ability to make a global impact with your work, leading innovations in Conversational AI, Tele-Medicine, Healthcare and more
You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.
Join us and partner in our growth journey!
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About Digit88
Software engineering and AI teams for SaaS businessesDigit88 provides software product engineering, generative AI development, and managed engineering teams for SaaS businesses.
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Let the right jobs find you
In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.