Technical Assistant - Test & Lab Operations

Roles and Responsibilities:

• Maintain the electronics lab and GSE inventory: asset register, location tracking, issue and return of instruments, cables, and tooling, and periodic stock verification.
• Maintain the checkout system configuration record - instruments, modules, cables, firmware and software versions in each configuration - and log every change, including vendor module swaps, upgrades, and software releases.
• Track vendor commitments and interactions: support cases, service visits, response times against the support agreement, warranty status, spares holding, and training entitlements, and follow each to closure.
• Own the calibration schedule: track due dates across in-house and vendor-supplied equipment, coordinate with calibration vendors, file certificates, and prevent out-of-calibration equipment from reaching a test setup.
• Manage consumables and lab supplies: monitor stock, raise purchase requests, follow up with suppliers, and verify incoming items against the order.
• Maintain ESD-safe workstations and ESD verification records, and keep lab and cleanroom areas to the required housekeeping and FOD standard.
• Support packing, shipping, and receiving of hardware and GSE, including import documentation and condition checks on receipt.

Required Qualifications:

• Diploma or Bachelor's degree in Electronics/Electrical/Instrumentation, or a relevant technical discipline.
• 0 to 3 years of experience in a laboratory, production, quality, or stores environment; freshers with strong organisational ability will be considered.
• Working knowledge of common lab instruments and their use, sufficient to handle, issue, and track them correctly.
• Proficiency with spreadsheets and documentation tools for tracking inventory, schedules, configuration, and records.
• Accuracy and discipline in record-keeping, including document revision control and completeness of filed evidence.
• Ability to follow defined processes consistently and flag exceptions rather than resolve them informally.
• Willingness to chase suppliers and vendors for commitments and escalate when responses slip.

Preferred Skills:

• Exposure to calibration management, ISO 9001 or AS9100 documentation practice, or an equivalent quality system.
• Exposure to configuration management or change control in a technical environment.
• Experience with inventory or asset management software, or an ERP system.
• Experience coordinating with vendors or logistics providers, including import shipments and service or support contracts.
• Awareness of ESD control, FOD control, and cleanroom protocols.
• Basic hands-on ability with cable assembly, labelling, or soldering.

General Requirements:

• Ability to work in a mission-focused, operational environment.
• Ability to priorities across competing requests and keep commitments visible.
• Interpersonal skills to enable working in a diverse and dynamic team.
• Maintain a regular and predictable work schedule.
• Verbal and written communications skills as well as organizational skills.
• Travel occasionally as necessary.