Associate Director, Project Management

The Role:

The Associate Director, Project Management is a critical contributor within the DEPT® Delivery team — responsible for managing the successful execution of high-value digital experiences and projects across web, product, and brand engagements. You’ll work cross-functionally to bring ideas to life, turning strategic direction into high-quality, on-time delivery.

This role requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. You will act as a central liaison between internal teams and clients, advocating for both process efficiency and creative excellence.

You are fluent in the tools, methods, and mindsets of digital production — and energized by building great work through strong collaboration, structured planning, and proactive problem-solving.

What You’ll Do

This role requires a proven track record of best-in-class delivery, and you'll be expected to manage a variety of tasks and projects, including:

• Project Leadership & Management:

  • Manage mid-sized to large-scale digital projects with budgets typically ranging from $1M - $3M, across websites, digital platforms, content, and campaign initiatives.
  • Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams.
  • Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget.
  • Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking.
  • Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion).
  • Anticipate risks and blockers; proactively resolve issues or escalate as needed.

• Process Improvement & Team Collaboration:

  • Identify opportunities to streamline project workflows and reduce operational friction.
  • Collaborate with internal teams to evolve delivery processes, templates, and ways of working.
  • Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
  • Champion consistency in documentation, QA, and project standards.

• Client & Stakeholder Relations:

  • Serve as a key client point of contact on day-to-day delivery needs — communicating clearly, managing expectations, and keeping momentum.
  • Prepare agendas, run project meetings, and ensure alignment across stakeholders.
  • Document decisions, action items, and next steps with clarity and follow-through.
  • Build strong working relationships across departments to keep work flowing smoothly and transparently.

• Peer Support & Knowledge Sharing:

  • Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement.
  • Maintain a strong sense of accountability and “managing across” with peers and adjacent roles.

What You Bring

Experience & Skills

• 5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams.
• Experience managing single projects with budgets of $1M+ from end to end.
• Deep understanding of UX/UI workflows, design systems, and digital build processes.
• Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall).
• Proficient in Smartsheet, Jira, Confluence, and G Suite — and comfortable adopting new tools as needed.
• Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability.
• Excellent time management and communication skills in cross-functional environments.

Key Traits

• Execution-Driven – You’re focused on getting the work done right, on time, and with precision.
• Process-Minded – You love structure and understand how process unlocks great creative.
• Collaborative – You’re a great communicator who builds trust across disciplines.
• Detail-Oriented – You have a keen eye for clarity, consistency, and quality.
• Proactive – You anticipate challenges and solve problems before they escalate.
• Growth-Oriented – You’re always looking to improve how you work and help others do the same.