Technical GTM Enablement Manager

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Opportunity

Deepgram is expanding our enablement function, and we're hiring our first Technical GTM Enablement Manager. This role is the force multiplier for the technical side of our revenue organization. You will own how our pre-sales and post-sales technical teams ramp, stay current, and prove they are ready, sitting at the intersection of Product, Applied Engineering, Customer Success, and Sales.

What You'll Do

• Own onboarding and ramp for technical GTM roles, designing and continuously improving a structured program that gets new hires to productivity faster and creating a consistent technical standard across teams.

• Build technical field framework and playbooks, including:

  • Technical discovery with buyers, developers, and evaluators
  • POC and evaluation standards, including clear technical and business success criteria
  • Architecture guidance for our most common customer patterns
  • Technical handoffs across pre-sales and post-sales
  • Escalation readiness, turning what we learn from individual customer issues into reusable guidance

• Build and run technical certifications, keeping it current as the platform changes rapidly underneath it.

• Lead technical readiness for launches, partnering with Product and PMM so technical teams are ready before GA rather than after.

• Turn subject matter expertise into scalable enablement, pulling what sits in the heads of Product, PMM, and our strongest field technologists and turning it into something repeatable.

• Partner with Sales Enablement where the sale turns technical, including technical discovery, evaluation strategy, competitive differentiation, and solution positioning

• Operate AI-first, building the tools, agents, and workflows that let a small enablement function serve a growing technical organization.