QA Analyst

Why Decisions:

At Decisions, we help organizations make work easier through intelligent process orchestration. Our platform brings workflows, rules, approvals, and AI together so teams can simplify complex processes, move faster, and focus on the work that matters most. Behind that platform is a team of curious, collaborative people who take ownership, support one another, and care about creating real impact for our customers. If you're excited by meaningful work, smart teammates, and opportunities to grow, Decisions could be a great place for you.

About the Role:

We're looking for a Junior QA Analyst to join our Quality Assurance team.

This role will help you will manage the testing strategy, processes, and resources for the Decisions platform. You will work closely with multiple departments—including Cloud Ops, Developers, Documentation, Professional Services, R&D, Solutions, and Support—to identify core issues and prioritize fixes within tight release schedules.

What You'll Own:

• Develop and implement strategies to test the platform effectively across multiple versions and tight timelines.
• Conduct both automated and manual testing as part of a global QA team.
• Write automated tests using C# along with web automation frameworks like Playwright.
• Communicate platform issues and testing results with leadership, developers, and other departments.
• Document testing results and create reports for leadership to track release readiness.
• Understand enterprise integrations and communicate effective testing plans and solutions.
• Provide examples and training for testing resources on platform features.
• Anticipate problems and offer recommendations for resolution.
• Challenge the status quo and take initiative to improve processes.
• Actively observe, learn, communicate, and contribute to advancing the organization's mission.

What You Bring:

• Certification in Quality Assurance (Automation). / Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics
• 0–2 years of experience in QA Automation.
• Strong attention to detail and ability to multitask.
• Excellent written and verbal communication skills for both onshore and offshore audiences.
• Knowledge of databases, enterprise systems, web applications, and software QA best practices.
• Understanding SDLC using Agile or other lean methodologies.
• Basic software development knowledge: OOPs concepts and along with data types, variables, loops, exception handling, or strong problem-solving skills.
• Ability to analyze information from multiple sources to develop testing plans.
• Proficiency in Windows computing (e.g., finding local IP, using Command Prompt).
• Strong desire to deliver excellent user experience and high-quality software.
• Analytical mindset with a detective approach to software testing.
• Familiarity with Windows services, networking concepts, APIs, and testing fundamentals.
• Adaptable to changing organizational priorities in a fast-paced environment.

Bonus Points:

• Optional but beneficial: experience with Java, Python, .NET, HTML, C#, SQL, JS, IIS, AD, Hyper-V/VirtualBox, or any software testing platform.

Benefits & Perks:

We know people do their best work when they feel supported. That's why we offer benefits and perks that help our employees take care of themselves, stay connected, and continue growing in and outside of work.

• Competitive starting salary, health insurance, and paid time off.
• Structured onboarding, mentorship from senior engineers, and access to ongoing learning resources.
• Monthly feedback check-ins, quarterly growth reviews, and opportunities for career development in a fast-growing technology company.