Senior Software Engineer, Platform Security
San Francisco, United States · On-site · Full-time
- Posted 2w ago
- From Decagon’s careers page
- Location
- San Francisco, United States
- Work mode
- On-site
- Type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Department
- Engineering
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About the role
About the Role
We're hiring our founding Platform Engineer, Security to design, build, and operate the security infrastructure that powers Decagon's AI platform. This is a builder's role: you'll spend your time creating durable, well-engineered systems including paved paths for secure service creation, security tooling that automatically applies secure configurations, and infrastructure-as-code that makes it easy for every engineer at Decagon to do the right thing.
In this role, you will
- Design and implement secure, multi-tenant infrastructure that isolates customer data while enabling efficient AI model serving across our platform
- Build "golden paths" for security including service templates, libraries, terraform policies, and automation, so new services are secure and production-ready by default
- Own infrastructure-as-code (Terraform) and GitOps best practices, including reusable modules and policy-as-code
- Expand and help operate the platforms behind alerting detection, secrets management, IAM, and automated remediation, integrating them cleanly into CI/CD and developer workflows
- Partner with Security, Infrastructure, and product engineering teams to translate enterprise and compliance requirements (SOC 2, ISO 27001, GDPR) into reliable, automated technical controls
- Participate in security on-call and continuously raise the bar on operability, runbooks, and incident learnings
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About Decagon
AI concierge for customer serviceDecagon provides AI agents for customer interactions across voice, chat, and email.
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