Business Operations, Growth

About the Role

You will own projects from identifying the pain point and first prototype through production operation and retrospectives on effectiveness. You’ll help architect the shared platforms and workflows that power our end-to-end sales and delivery pipelines and shape the norms of a growth engineering function at a pivotal moment in Decagon’s growth. Your work will be instrumental in ensuring Decagon is able to continue to scale rapidly and successfully in a large, competitive market. Our work is currently concentrated around business operations & strategy, growth marketing data pipelines, account identification and scoring, and internal sales tooling for our GTM team.

In this role, you will

• Work closely with our sellers, revenue operations, growth marketing, and engineering teams to brainstorm creative solutions to increase pipeline and deal flow
• Debug business problems end to end: hypothesis, data, vendor evaluation, ship features, then stand up the operating cadence that keeps it alive
• Set the roadmap for tools, product, or operational rhythms that will best accelerate revenue growth - prioritizing areas of focus and triaging potential solutions
• Stand up an end-to-end quantitative view of deal pipeline and movement as well as evaluation frameworks that quantitatively prove impact of solutions created

Your background looks something like this

• Technical foundation: computer science, math, statistics, data science, or similarly quantitative
• Comfortable combining strategy frameworks with hands-on engineering and a strong metrics mindset - you can identify the thing, build it, and then prove whether it's working
• Operating experience at an early-stage company, whether it’s product, zero-to-one building, or simply doing whatever needed doing
• High slope: we don't expect deep industry or tooling experience, we just expect you to pick it up fast

Even better if you have

• Consulting, technology diligence / investing, or strategy expertise paired with hands-on building experience
• Exposure to go-to-market systems (Salesforce, HubSpot, Clay, Unify)
• Experience building with LLMs in production or with workflow automation tooling
• Predictive/propensity modeling or lead scoring experience
• Growth marketing instincts — opinions on creative demand gen, not just the plumbing