SEO Supervisor

About DealerOn

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it's all due to the talented and diverse team we've been lucky enough to assemble.

Job Responsibilities

• Creating and executing on-page search engine optimization strategies.
• Coordinating with onshore management to drive ongoing performance improvement.
• Manage day-to-day activities of the team including scheduling, communicating process, policies, performance, quality expectations, technical and product updates, as well as department and company information.
• Provide management and professional guidance to team members through regular one-on-one meetings, regular team meetings, monthly quality reviews, quarterly and annual performance goals and reviews, documenting and delivering timely performance and behavior feedback while taking appropriate disciplinary actions as required.
• Manage team to ensure adequate account coverage through team schedules and back-ups. Responsible for determining staffing needs, recruiting, hiring, disciplinary actions and terminations. Responsible for coaching and developing staff to meet or exceed job expectations as well as counsel and help direct career development.
• Work with product teams to verify the ongoing development and delivery of products and services that will impact team effectiveness and efficiency.

Skills Required

• Strong understanding of search engine optimization & digital marketing best practices; ability to professionally interact with internal teams to solve customer SEO issues and questions.
• Excellent knowledge of grammar, spelling, and punctuation for US audience; proofreading and copywriting skills.
• Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience.
• Possesses a high level of integrity, objectivity, and maturity.
• Ability to multi-task in a fast paced, ever-changing environment.
• Strong interpersonal skills and the ability to work effectively with others.
• Good business understanding and analytical skills.
• Foundational understanding of internet and mainstream information technology concepts.
• Exceptional written and verbal communications skills.
• Basic understanding of automotive industry.
• Background in automotive industry, sales, and/or digital advertising a plus.

Education

• Bachelor's degree (BCom, BBA, BCA, BA)

Experience

• 8-12 years of experience required.
• Experience of search engine optimization required.
• Understanding of website architecture and technical SEO.
• Experience with Search Engine Optimization concepts, current techniques, and tools preferred.
• Experience with basic HTML coding.
• Proficiency in MS Office products (Excel, Word, Outlook) required.