Talent Acquisition Systems & Operations Specialist

About the opportunity:

Talent Acquisition Support and Operations is the function, team members, and processes responsible for enabling the overall talent organization to:

• Work more effectively, compliantly, and efficiently
• Execute globally, at scale
• Create optimal value by incorporating more modern practices, deploying more innovative technologies and delivering more consistent outcomes
• Achieve Talent Acquisition Operations metrics, KPIs, and department goals.

Talent Acquisition Support and Operations creates, maintains and manages the end-to-end hiring process, including Dayforce optimization, global offer letter management, employee record creation, background checks and right-to-work verification. TASO is also highly strategic, analytical, project and program minded, working cross-functionally, internally and externally, to deliver the best possible candidate and hiring manager experiences.

What you'll get to do:

• Manages the end-to-end hire lifecycle supporting India and Mauritius markets:
  • Draft and extend offer letters, create employee records in Dayforce, manage background check applications, complete and verify new employee right-to-work, track progress
  • Collaborates with Talent Acquisition Leadership, HR Leadership, and Sr. Legal Counsel to draft and maintain legally compliant, global employment agreements
  • Monitors background check process and works closely with the vendor on process/product improvement; provides recommendations on appropriate background check options and tools
  • Identify, understand, and resolve pain points and bottlenecks in the entire candidate & hiring process
• Primary Dayforce Talent administrator for global Talent Acquisitions teams
  • Provides solutions and recommendations to Digital Experience team on DF process automation, optimization, improvement, testing, implementation, etc.
• Minimizes risk by working closely with Sr Legal Counsel and Privacy, as well as external government entities, prioritizing regulatory compliance, data integrity and audits/reporting
• Demonstrate agile HR expertise through collaboration and close partnership with cross-functional HR COE's, including HR, Onboarding, Compensation, and Benefits; ensure all literature and processes used by TA are accurate, up-to-date, and deliver a great & consistent experience
• Work closely with external vendors to ensure contracts are current, invoices are paid, and team remains within budget
• Manages and maintains the job posting process, including job posting headers and footers, job description integrity, and vendor relationships
• Key participant and process/document auditor in new market entry and global projects
• Highly influential in overall recruitment operations strategy: vendor selection, process orientation, communications, etc.
• Demonstrates expertise in change management
• Delivers exceptional candidate experiences
• Manage projects from concept/design through implementation, measurement, and improvement

Skills and experience we value:

• Bachelors degree or equivalent combination of education and experience
• Experience supporting a global, corporate Talent Acquisition or HR function
• Experience with high volume hiring for professional/technical roles
• Exceptional intuition to anticipate issues and natural problem-solving skills
• Ability to manage multiple projects/priorities using tactical and strategic thinking skills
• Ability to build effective relationships and credibility across a broad range of client groups; demonstrated ability to work effectively with internal and external departmental leadership
• Experience analyzing qualitative and quantitative data, recognizing trends and recommending action
• Proficiency in Microsoft applications including Word, Excel, PowerPoint and Access
• Tech-savvy and knowledgeable with web-based tools
• Excellent time management, customer service, organizational, and written/verbal communication skills
• Ability to maintain a high level of confidentiality
• Stays current on emerging technology trends and applies that knowledge to continual improvement of TA operations, processes, and hiring experience
• Ability to work in ambiguity, self-driven