Data Analyst, User Operations

The User Operations team owns the support experience for Cursor's users - from individual developers to our largest enterprise accounts. As we've scaled across regions, the volume and richness of our support data has grown faster than our ability to make sense of it. We're looking for a Data Analyst to change that.

You may be a fit if

• You have 5+ years of experience in data analytics, analytics engineering, or a similar role
• You have strong SQL skills - this is your primary toolkit - and you're comfortable building models and transformations (dbt or equivalent)
• You've built reporting and dashboards in production that people actually depend on, not one-off charts
• You can take a vague operational question and turn it into the right analysis without a playbook
• You communicate clearly with both technical and non-technical stakeholders, and you're honest about what the data does and doesn't support
• You're self-directed and comfortable owning ambiguous problems end to end