Principal Partner Solutions Consultant
United States · Remote · Full-time
- Posted 1mo ago
- From Cresta’s careers page
- Location
- United States
- Work mode
- Remote
- Type
- Full-time
- Level
- Senior
- Experience
- 10+ years
- Department
- Product Management
Opens the listing on job-boards.greenhouse.io
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About the role
As a Principal Partner Solution Consultant, you will own the relationship with Cresta’s Partners and work with the internal Partner Team to help showcase and enable the power of Cresta to both partners and potential mutual customers. This role is critical to the long-term growth of Cresta, where we view partnerships as a primary way to scale growth and customer base.
In this role, you will sit at the intersection of partnerships, product, and go-to-market teams, ensuring that partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers. Success in this role means acting as a trusted advisor for our partners and guiding them toward investing in and building a Cresta partner program.
The ideal candidate for this role thrives in customer-facing roles, thinks strategically about how to solve complex industry challenges using the Cresta platform, and takes ownership of internal and external obstacles.
Platform Expertise and Guidance
- Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
- Connect the dots between platform functionality and the outcomes it can drive for partners and their end customers
- Drive partner success through executive presentations, solution demonstrations, strategic asset creation, and technical presales support.
- Create and deliver executive-ready presentations that translate complex technical concepts into clear business outcomes, adapting messaging and depth for partner, customer, and executive stakeholders
Go-to-Market & Revenue Acceleration
- Develop scalable messaging, enablement content, and solution frameworks that accelerate partner-led revenue growth.
- Lead strategic solution design discussions and serve as the escalation point for complex partner opportunities, technical challenges, and product feedback.
- Directly support the partnerships sales team by collaborating on individual partner opportunities to provide tactical guidance
Partner Strategy and Enablement
- Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners
- Collaborate with potential and existing partner relationships to provide direct support through strategic platform guidance and solving tactical challenges
- Help enable partners on value proposition, solution capabilities, and technical positioning for current and future products
- Contribute to scalable partner solution frameworks, best practices, and enablement assets that increase partner self-sufficiency and accelerate joint customer success.
Cross-Functional Collaboration
- Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy.
- Work closely with the Partnerships team to continuously identify challenges, recommend solutions, and improve Cresta's partner program and offerings
- Stay connected in a fast-paced environment that continuously changes product capabilities and roadmap, competitive landscape and strategy, and best practices to maximize our success as a company
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About Cresta
AI agents for customer conversationsCresta provides AI agents and software for customer service and sales conversations.
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In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.