Senior Communications Manager

Roles and Responsibilities:

• Build and deepen relationships with top-tier business and tech journalists, editors, and podcasters
• Drive earned media strategy for major announcements, including corporate news, partnerships, product milestones, and industry leadership moments
• Prepare executives and subject matter experts for media and speaking engagements.
• Partner cross-functionally with Marketing, Legal, HR, Product, and more to align communications with business objectives
• Drive thought leadership that elevates Cresta
• Spot emerging narratives in AI/CX/enterprise tech early and identify thought leadership and commentary opportunities
• Draft communications materials, including press releases, presentations, blog posts, and social copy
• Identify and secure meaningful industry awards and speaking opportunities

Qualifications:

• 6+ years of progressive communications experience, with significant time in corporate communications roles at high-growth B2B AI/technology companies
• Exceptional written and verbal communications skills: you are among the sharpest writers in any room, with the ability to adapt voice across audiences and formats
• Sharp instincts for messaging and narrative: you know how to find the story inside any business update
• Established relationships with journalists, editors, and podcasters covering enterprise tech and AI
• Outstanding media skills: you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging media
• Strong project management skills; able to manage multiple high-priority workstreams simultaneously without sacrificing quality
• Track record of partnering effectively with leaders across departments on high-priority initiatives
• Comfort executing on a high volume of projects without a large supporting team

Preferred Qualifications:

• Experience building narratives for a company transitioning from challenger to category leader
• Experience in customer experience technology or CX AI

Perks & Benefits:

• Medical, dental, and vision plans that are designed to fit you and your family’s needs.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Monthly gym & phone allowance
• Work from home office stipend to help you succeed in a remote environment.
• Lunches and dinners included for in-office employees via DoorDash

Salary:

$150K to $190K + equity