Revenue Strategic Programs Change Agent

The Impact of a Revenue Strategic Programs Director - Change Agent at Coupa:

The Revenue Strategic Programs Director – Change Agent makes sure the field always knows what matters most, what has changed, and what to do next. You will build clear, reliable messaging channels between revenue leadership and the field, so Coupa can move quickly with clarity on revenue-generating priorities and changes.

You will own the change management and field communication layer of Coupa's revenue programs. That means turning strategy and program decisions into simple, timely, actionable messages, and confirming they land, are understood, and lead to action.

What You'll Do:

• Design, launch, and run clear, consistent channels that carry revenue priorities and changes to the field.
• Establish a communication cadence, including a regular priorities update, a "what changed" digest, and rapid-response notices.
• Lead change management for revenue initiatives, including stakeholder mapping, impact assessment, readiness planning, communications, and reinforcement.
• Partner with Enablement, Sales Leadership, Customer Success, and Marketing to align messages, training, and tools.
• Work with revenue leaders to sharpen and sequence the top revenue-generating priorities.
• Create two-way channels so field feedback shapes how programs are designed and communicated.
• Support strategic revenue programs with program management discipline, including milestones, owners, dependencies, and status reporting.
• Define metrics for communication effectiveness and change adoption, and connect them to revenue outcomes.
• Report progress, risks, and lessons learned to the CRO, COO and revenue leadership.

What You Will Bring to Coupa:

• 10+ years of experience in revenue operations, sales strategy or enablement, change management, strategic communications, program management, consulting, or a related field, ideally at a B2B SaaS or technology company.
• Demonstrated success driving change management and adoption among large, distributed field or sales teams.
• Exceptional writing and communication skills.
• Strong program and project management discipline, including planning, stakeholder management, and status tracking.
• Working knowledge of revenue metrics and go-to-market motions, such as pipeline, bookings, retention, and sales productivity.
• Ability to influence senior leaders and frontline teams, and to work across a matrixed global organization.

Benefits

• Global Wellness Days, Birthday Time-Off, 40 hours of paid Volunteer Time Off annually, Employee Assistance Program, Business Travel Protection, and a Referral Bonus Program.
• Location-specific benefits packages including medical/dental insurance, retirement/pension plans, and life or accident protection.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.