Senior Solutions Engineer (PreSales)

Responsibilities:

• Operate in a consultative process with customers and prospects to define their challenges and opportunities.
• Map these challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value.
• Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers.
• Present art of the possible and think outside the box approaches and solutions.
• Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities
• Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
• Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Develop and deliver exceptional and engaging company/product presentations and demonstrations.
• Work with all technical levels from managers, to architects and developers and explain the Couchbase Ecosystem and its applicability to business objectives and business value
• Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape
• Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standard

Preferred Qualifications:

• 8+ years in a Pre-Sales/Customer-Facing/Consulting Role
• 3+ years of experience in software development or related industries
• Familiarity with NoSQL databases or other distributed high-performance systems
• Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers all the way from development roles to the C-Suite
• Passion for diving into technical issues and solving customer challenges
• Programming skills with any one of the following: Java, Python, Javascript,.NET. C, SQL
• Experienced in at least one of the major cloud services providers (AWS, Azure, GCP)
• Experienced in designing solutions on at least one major database platform including data modeling, indexes and query optimization