Forward Deployed Product Manager

What You'll Do

• Gather and clarify business requirements directly from clients and internal stakeholders during implementations
• Translate ambiguous workflows into structured requirements, user stories, and briefs that a delivery team can work from
• Prototype flows, prompts, and lightweight solutions to validate direction quickly, before investing in full builds
• Partner with Technical Account Managers to keep implementations moving and unblock decisions in real time
• Work closely with implementation engineers to refine solutions in-market as real usage surfaces new edge cases
• Identify recurring workflow patterns across deployments and feed them back into the core product roadmap
• Document decisions, edge cases, and process changes as the team learns, so knowledge doesn't live in one person's head
• Support discovery, solution design, and handoff across multiple concurrent deployments
• Identify and proactively communicate risks, blockers, and trade-offs as they emerge
• Stay current with modern AI tooling and bring new prototyping and prompting techniques back into the team's practice

What You'll Need

• 2–5 years of experience in product management, business analysis, solutions consulting, forward-deployed, or implementation roles — ideally from a startup, SaaS, or technical services environment
• A track record of owning workstreams independently and delivering high-quality work on complex, ambiguous projects with limited supervision
• Strong systems thinking and workflow intuition, with the judgment to make good calls on incomplete information
• Hands-on comfort with prototyping, prompting, and workflow design using modern AI tools — you're technical and curious, not just directionally aware
• Excellent communication skills, able to move fluidly between technical and non-technical stakeholders and between client context and internal delivery realities
• High ownership and a bias to action — you're more likely to write the playbook than wait for one
• Experience working in collaborative, cross-functional environments spanning product, delivery, and engineering