Analyst, Measurement Success

The Opportunity

The Measurement Team at Cint specializes in digital media measurement and advertising effectiveness. Media measurement enables advertisers to achieve real-time results for their media campaigns based on the proprietary Lucid Measurement by Cint software solution.

Members of the Measurement Project Success Team are responsible for managing and executing digital advertising effectiveness research projects, while serving as a consultative resource for customers to enhance their overall experience.

The position plays a critical role within the organization and is accountable for successful project execution, client communication, exceptional customer service and timely delivery of insights and recommendations.

Responsibilities

• Support clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations, and best practices for Cint's suite of Measurement products
• Lead professional written and verbal communication with clients, including email correspondence, reporting discussions, trainings, troubleshooting, and live client meetings
• Translate complex technical and methodological concepts into clear, client-friendly communication for stakeholders
• Develop and maintain an up-to-date understanding of product changes and methodology improvements
• Train and engage customers in the advertising and media industries on Cint's proprietary cross-platform campaign measurement software
• Successfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from management
• Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internally
• Compile and analyze data from various sources, including Cint proprietary software, Databricks, Excel, Qualtrics, Salesforce
• Achieve client's measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely manner
• Understand and follow best practices and standard operating procedures to work efficiently as an account team, identifying project challenges, implementing solutions, and managing expectations
• Develop a full understanding of Cint's measurement products and internal software to expertly execute sampling strategies for concurrent research projects

Qualifications

• BA/BS degree
• At least 1 to 3 years work experience in project management, customer success, account management, client services or other related client-facing positions
• Strong communication skills with a proven ability convey complex or technical information in a simple, direct manner
• Comfort speaking teleconferencing with clients (Zoom, Google Meet, Teams, etc)
• Proficient in Excel and advanced formulas and features such as Pivot Tables & VLOOKUP
• Advanced problem solving and critical thinking
• Strong work ethic with self-motivated mindset and drive to achieve goals
• Detail oriented, self-starter who is eager to learn new skills and concepts
• An innate sense of accountability
• Flexibility in the ever-changing market research technology landscape
• Positive attitude with team-player mentality

Preferred Qualifications

• Knowledge of the digital media ecosystem and how digital media campaigns are designed and executed
• Experience in advertising operations, advertising technology and market research technology industries
• Experience leveraging AI tools and Model Context Protocol (MCP) integrations to enhance product capabilities, streamline internal workflows, and support data querying and analysis
• Survey design and programming experience in Qualtrics, Survey Monkey, Alchemer, etc.
• Microsoft Excel certification
• Market Research coursework
• Working knowledge of statistical concepts and methodology

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• We're pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• We're accountable for our work and actions
• Excellence comes as standard
• We're open, honest and kind, always.

We are caring

• We learn from each other's experiences
• Stop and listen; every opinion matters
• We embrace diversity, equity and inclusion.