IT Engineer

Key Responsibilities:

• Set up, maintain, and troubleshoot firewalls, VPNs, routers, switches, and enterprise network infrastructure.
• Configure and manage endpoint security and device management tools such as SentinelOne, Netskope, and JumpCloud, including policy/rule configuration and troubleshooting
• Monitor network and endpoint security posture, troubleshoot issues, and ensure uptime and reliability.
• Perform regular network maintenance, upgrades, and backups.
• Implement network security measures and ensure compliance with organizational policies.
• Handle ITSM activities including incident, access, change, and asset management.
• Collaborate with cross-functional teams across Cashfree for operational support and maintenance.
• Maintain documentation for configurations, incidents, and operational procedures.

Skills & Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2–6 years of hands-on experience in IT Infrastructure, Networking, or System Administration.
• Hands-on experience with firewalls, routers, switches, and enterprise networking technologies.
• Working knowledge of endpoint security and device management tools such as SentinelOne, Netskope, and JumpCloud.
• Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.).
• Experience with Active Directory (AD) administration, ITSM processes, troubleshooting, and security monitoring.
• Certifications such as CCNA, CCNP, or CompTIA Network+ are preferred.

Nice-to-Have:

• Exposure to automation/scripting (Python, Ansible).
• Experience with monitoring tools (Nagios, Zabbix, SolarWinds, etc.).
• Knowledge of SD-WAN, cloud networking, or SASE technologies.