Business Analyst - Retail Energy

The Role

As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.

What You’ll Do

• Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
• Develop business requirement documents, user stories, and functional specifications
• Analyze current vs. future state processes and identify improvement opportunities
• Create process models, data models, and business architecture documentation
• Produce clear, high-quality deliverables including reports, presentations, and proposals

What We’re Looking For

• Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
• Strong skills in requirements gathering, process mapping, and stakeholder engagement
• Ability to translate business needs into functional and technical specifications
• Experience producing structured consulting deliverables and documentation
• Experience with Complex Billing is a plus
• Bachelor’s degree in a relevant field such as Business, Finance, or Technology

Bonus Points For

• Experience within a management consulting environment
• Exposure to wholesale energy, settlements, or trading
• Familiarity with project delivery methodologies and lifecycle management
• Experience contributing to business cases, proposals, or pre-sales activities
• Basic scripting or technical understanding supporting system analysis

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Medical, Dental, Vision coverage
• 401(k) with employer match
• Maternity and paternity leave plus dependent care support
• Tuition reimbursement and wellness reimbursement
• HSA, FSA, commuter benefits, and employee discount programs