Global HR Operational Analyst

The Role

As an HR Operational Analyst at Capco, you’ll play an important role in supporting our global contingent worker process, helping to deliver a consistent and efficient experience across the contingent worker lifecycle.

What You’ll Do

• Support the end-to-end operational processes for contingent workers globally, helping ensure onboarding, worker changes and offboarding activities are coordinated accurately and on time.
• Coordinate and support Purchase Order (PO) creation and related operational activities, working with relevant stakeholders to ensure information is complete, accurate and processed in line with established procedures.
• Maintain accurate contingent worker data, records and documentation, completing appropriate checks and providing information and evidence to support internal and external audit requirements.
• Respond to operational queries and collaborate with HR colleagues and global stakeholders to resolve issues, maintain consistent processes and identify opportunities for continuous improvement.

What We’re Looking For

• Experience supporting the contingent worker lifecycle, including onboarding, worker changes and offboarding.
• Experience with PO creation or purchase-to-pay processes and working with Finance, Procurement or other supporting teams.
• Experience supporting HR operations, contingent workforce processes, HR shared services or a comparable operational environment.
• Strong attention to detail and organisational skills, with experience maintaining accurate records and working with operational processes and data.
• Experience working with process controls, documentation and audit requirements, with an understanding of the importance of maintaining clear and accurate records.
• Clear communication and stakeholder management skills, with the ability to collaborate effectively with colleagues across different teams, locations and time zones.

Bonus Points For

• Experience using SAP Successfactors HR systems as well as having experience in vendor management systems or other platforms supporting contingent workforce administration.
• Exposure to global HR Operations, shared services, audit activities or operational controls across multiple countries.