KYC Funds BA

Role Description:

The Client Experience Programme is a multi-year strategic transformation initiative focused on enhancing client onboarding, improving operational efficiency, and delivering best-in-class service across Nomura's wholesale banking operations. The Funds Project specifically addresses the end-to-end client lifecycle for fund clients, including onboarding workflows, KYC/AML processes, entity data management, and post-onboarding servicing. The Business Analyst will play a critical role in the Funds Project, working within the Client Experience Programme to define, document, and deliver business requirements and solutions that transform how Nomura onboards and services fund clients globally. The successful candidate will bridge business stakeholders, operations teams and technology partners to translate strategic objectives into actionable requirements and ensure delivery of high-quality solutions that meet business outcomes.

Key responsibilities: Requirements Definition & Documentation

• Define and document comprehensive business requirements for fund client onboarding and servicing solutions
• Create detailed functional specifications, user stories, and acceptance criteria
• Develop process flows, data mapping documentation, and control frameworks
• Maintain requirements traceability matrices and change logs
• Secure stakeholder approval for all business requirement documentation

Analysis & Solution Design

• Lead current state analysis of fund onboarding processes across regions
• Identify pain points, inefficiencies, and opportunities for automation
• Design target state solutions that improve client experience and operational efficiency
• Map data flows, controls, and exception management workflows

Stakeholder Management

• Collaborate with Global Operations, Credit, Legal, Compliance, Sales, and Technology teams
• Facilitate workshops and requirements gathering sessions with business stakeholders
• Manage relationships across multiple regions and functional areas
• Present findings, recommendations, and progress updates to management
• Act as liaison between business users and technical delivery teams

Testing & Implementation Support

• Support test management and coordinate testing activities (UAT, SIT, regression)
• Develop test scenarios and validate that solutions meet business requirements
• Support implementation planning and change management activities
• Provide training and documentation for end users
• Support post-implementation reviews and benefits realization

Programme Delivery

• Contribute to the overall Client Experience Programme delivery
• Manage dependencies and interfaces with other programme workstreams
• Support governance forums with status reporting and risk/issue management
• Ensure alignment with programme timelines, scope, and quality standards.

Skills, experience, qualifications and knowledge required:

Essential Experience

• 5+ years of Business Analysis experience in financial services, preferably within wholesale banking or asset servicing
• Preferably 3+ years of direct experience with Fund client onboarding and lifecycle maintenance
• Experience working on large-scale, complex transformation projects
• Proven track record of defining and documenting business requirements and solutions

Domain Knowledge

• Strong understanding of fund lifecycle operations and workflows
• Knowledge of regulatory requirements affecting fund onboarding

Technical Skills

• Proficiency in business analysis tools and techniques (process modeling, data flow diagrams, use cases)
• Experience with process modeling tools (Visio, draw.io)
• Strong documentation skills using MS Office Suite (Word, Excel, PowerPoint)
• Experience with SDLC and knowledge management tools (Jira, Confluence)

Analytical & Problem-Solving Skills

• Strong analytical thinking and attention to detail
• Ability to break down complex problems into manageable components
• Data-driven approach to decision making
• Root cause analysis and issue resolution capabilities
• Ability to identify process improvement opportunities

Communication & Interpersonal Skills

• Excellent written and verbal communication skills
• Ability to communicate complex concepts to both technical and non-technical audiences
• Strong presentation and facilitation skills
• Ability to influence and negotiate with stakeholders at all levels
• Cross-cultural communication skills for global team collaboration

Personal Attributes

• Self-motivated with ability to work independently
• Strong organizational skills and ability to manage multiple priorities
• Proactive and solutions-oriented mindset
• Adaptable to changing requirements and priorities
• Team player with collaborative approach