Sr. Manager, HRIS & Operations

ABOUT THE ROLE

CannonDesign is seeking a strategic and results-oriented Sr. Manager, HRIS & Operations to lead the evolution of our HR technology ecosystem and core HR operations. This role serves as the primary owner of our Human Resources Information System (HRIS) and plays a critical role in ensuring our people processes, systems and data support and exceptional employee experience.

HERE'S WHAT YOU'LL DO

HRIS Leadership & Technology Strategy

• Own the HRIS and related technologies, ensuring performance, data integrity, security and privacy compliance.
• Lead system enhancements, upgrades, integrations and vendor partnerships.
• Evaluate and implement scalable solutions that improve efficiency and employee experience, partnering across HR, Technology and Finance.

HR Operations Excellence

• Optimize core HR processes across the employee lifecycle, maintaining scalable, compliant procedures and controls.
• Oversee employee data, audits and process consistency while partnering with HR Centers of Excellence to deliver a seamless employee experience.

Project & Change Leadership

• Lead HR technology and operational improvement initiatives from planning through implementation and adoption.
• Manage timelines, stakeholders, testing, training and change activities, translating business needs into practical solutions with measurable results.
• Play a leading role in replacing the organization’s current legacy HR system, guiding the project from evaluation and planning through implementation, adoption and stabilization.

Reporting, Analytics & Data Governance

• Deliver dashboards, reports and workforce insights that support strategic decisions and organizational effectiveness.
• Maintain HR data governance standards, controls and documentation, and champion responsible use of AI-enabled tools and analytics.

User Support & Enablement

• Resolve complex HRIS issues and serve as the escalation point for system support.
• Create training and self-service resources, using support trends to reduce manual work and improve service delivery.

HERE'S WHAT YOU'LL NEED

• Bachelor's degree in human resources, Business Administration, Information Systems or a related field required.
• 5+ years of progressive experience in HRIS, HR Operations or a related HR technology function, with at least 3 years focused on HRIS management and implementation.
• Experience serving as a system owner or lead administrator for an enterprise HRIS platform such as Workday, UKG, ADP, Oracle, SAP or comparable systems.
• Demonstrated success leading HR technology implementations, system enhancements or large-scale process improvement initiatives.
• Strong understanding of HR operations, employee lifecycle processes and HR data management.
• Experience developing dashboards, reporting and workforce analytics.
• Strong project management, organizational and problem-solving skills.
• Advanced proficiency in Microsoft Excel and experience working with data analysis and reporting tools.
• Knowledge of HR compliance, data privacy and governance best practices.
• Exceptional communication and relationship-building skills, with the ability to effectively collaborate across all levels of the organization.
• Experience with change management, process improvement methodologies or HR transformation initiatives preferred.
• SHRM-CP, SHRM-SCP, PHR, SPHR or similar certification preferred.