Data Validation Analyst

Responsibilities:

• Validating the given healthcare data via calling.
• Provide knowledgeable answers to questions about the data provided
• Work with internal departments to meet customer's needs
• Conduct research on healthcare data and formulate the relevant answers for assigned task
• Document with every task in a detailed and structured manner

Qualifications:

• 2+Years of Call handling experience
• Excellent phone etiquette and excellent verbal, written and interpersonal skills.
• Good capacity for teamwork
• Ability to work independently and demonstrate initiative in resolving issues
• Patience and Customer Service skills and the ability to defuse potentially in difficult situations
• Good organizational skills and able to work well independently and within the team
• Ability to multi-task, organize, and prioritize work
• Working knowledge of MS Office tools
• Healthcare knowledge is a plus
• Willingness to work on night / rotational shifts