Lead Outside Sales

Job Summary :

Sales-ops involved in Outside Sales and customer operations.

Role & Responsibilities :

• Outside sales - Resolve customer's technical & functional queries. Meet customers in person and move them forward in the conversion pipeline.
• Consistently outperform sales and revenue goals.
• Customer Engagement and Operations - Manages Service Requests and make sure that customers are engaged through the lifecycle of Service Request.
• Process Oriented - Data centric in approach and come up with the smart & efficient processes for amazing customer experience.
• Tracking - Tracks each service request and make sure that the related tasks are accomplished on time.
• Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.
• Owning service requests and work on them end-to-end to convert them to the projects.
• Amazing communication skills.

Skills you’ll need to have :

• Very high energy levels and do whatever it takes to creatively and effectively achieve your goals.
• Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement.
• Clarity of thought and communication.
• Past experience in customer engagement and inside/outside sales.
• MBAs preferred.
• Past experience working in construction or real estate domain is a plus.