Inside Sales Executive

Job Description

We are looking for a motivated and results-driven Inside Sales Representative to join our team. In this role, you will be responsible for pitching our services, coordinating with clients, and ensuring a seamless onboarding experience. You’ll be the first point of contact for potential clients, so excellent communication skills, a warm approach, and a genuine interest in mental wellness are key.

Key Responsibilities:

• Proactively reach out to leads and inquiries via phone, email, and messaging platforms.
• Pitch our services in a clear, empathetic, and persuasive manner.
• Understand client needs and recommend appropriate services or packages.
• Coordinate scheduling with clients.
• Maintain detailed records of client interactions and sales activity in CRM software.
• Follow up with potential clients and ensure high conversion rates.
• Work closely with the support team to ensure client satisfaction.
• Meet or exceed monthly sales targets and KPIs.

Requirements:

• Bachelor's degree in Marketing, Business, or related field (preferred).
• Proven experience in sales, tele-calling, or customer service (preferably in wellness or service-based industries).
• Excellent verbal and written communication skills.
• Strong interpersonal skills with an empathetic, client-first approach.
• Ability to multitask, manage time efficiently, and stay organized.
• Proficiency in CRM tools and basic computer applications.
• Experience: Preferred 2-4 years