Product Growth Lead

Responsibilities

• Own the user lifecycle: Build and improve journeys across signup, activation, repeat usage, paid conversion, retention, and reactivation.

• Find opportunities in the funnels: Track how users progress through Bolna and identify drop-offs by lifecycle stage, use case, cohort, and product capability.

• Drive product adoption: Help users discover and use the features relevant to them, whether they’re building their first agent or expanding an existing deployment.

• Run email and lifecycle campaigns: Own audience selection, copy, setup, testing, launch, and measurement for onboarding, product education, feature adoption, and reactivation campaigns.

• Turn insights into experiments: Work with engineering, and customer-facing teams to test changes to messaging, onboarding, and the product experience.

• Measure what works: Define clear success metrics for each initiative. Look beyond opens and clicks to understand whether users took the next step and continued getting value from Bolna.

Required Skills

• Hands-on growth experience: 3+ years of experience building and running growth or lifecycle programs, with examples of work you personally executed and measured.

• Funnel and cohort analysis: Ability to use product data to spot drop-offs, segment users meaningfully, and decide where to focus.

• Email marketing: Experience writing, building, testing, and improving automated journeys and targeted campaigns.

• Experimentation: Experience forming a hypothesis, launching an experiment, measuring its impact, and iterating based on the results.

• Clear writing: Ability to explain a product capability in a way that helps a user understand why and how to use it.

• Relevant background: Experience with self-serve SaaS, developer products, product-led growth, or tools like SQL and product analytics is a plus.

• Bias toward execution: You’re comfortable getting into the data, writing the email, setting up the campaign, checking the results, and fixing what isn’t working.

• Ownership in ambiguity: You can make progress when the problem, audience, or measurement approach hasn’t been fully defined for you.

Why Join

Backed to build big: Bolna is backed by Y Combinator and leading investors, and we are on a mission to build a generational voice AI company from India.

Rocketship trajectory: We are profitable, growing rapidly, and handling more than 4 million minutes of real conversations every week. You’ll work on growth problems at meaningful scale.

Room to build: You’ll help shape how we understand our users and how we help them succeed, rather than inherit a fixed campaign calendar.

Real ownership: You’ll take ideas from an insight in the data through execution and measurement, with the freedom to improve what you build.

Strong customer feedback loop: You’ll see how developers and businesses use Bolna and turn those insights into better journeys across the product.

Work across the company: You’ll work closely with product, engineering, and customer-facing teams to improve the user experience.

Benefits

Competitive compensation, meaningful ESOP ownership, health insurance.