L3 – Senior D365 Finance & Operations Solution Consultant / Technical Lead

Role Summary:

Own complex production issues, provide architectural guidance, lead problem management, and deliver permanent solutions for high-priority incidents.

Key Responsibilities

• Resolve critical production incidents (P1/P2).
• Perform detailed root cause analysis and implement permanent fixes.
• Design and review customizations, extensions, and integrations.
• Optimize system performance and troubleshoot complex batch and integration issues.
• Review X++ customizations, data entities, APIs, and integration architecture.
• Lead major releases, deployments, and change implementation.
• Engage Microsoft Support for product defects when required.
• Define support standards, best practices, and knowledge management.
• Provide technical leadership to L1 and L2 teams.

Skills

• Deep expertise in D365 F&O architecture and X++
• Azure DevOps, integrations (OData, Data Management Framework, Dual-write, APIs)
• Performance tuning, security, and environment management
• Strong experience with enterprise ERP support and governance
• Excellent stakeholder and vendor management skills