Dark Store Manager

About Us

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth with the latest consumer behavior trends in the eCommerce industry by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their conversions & increasing retention by 2x by providing best in class experience.

Key Responsibilities:

• Own end-to-end store & hub performance across ops, inventory, SLA & dispatch.
• Manage peak-hour manpower and rider allocation to meet demand.
• Ensure inventory accuracy, FIFO/FEFO compliance & shrinkage control.
• Drive last-mile performance including rider productivity & TAT.
• Ensure safety, compliance, cost control & daily KPI tracking.

Basic Qualifications:

• 3+ years in Quick Commerce / Dark Store / Last Mile operations.
• Strong knowledge of operations, inventory & dispatch.
• Proven people management & shift leadership experience.
• Strong problem-solving and execution skills.