Lead Product Designer

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Craft a modern, engaging user experience that solves both user and business needs.
• Organize and facilitate collaborative work sessions and design thinking exercises that span multiple teams or departments.
• Utilize user research insights and data analysis to inform design decisions, as well as identify where additional data and research are needed.
• Propose and concept new product opportunities that are additive to product strategy and provide value to all patient and user segments.
• Define interaction patterns, user flows, and complex information architecture models that support the end-to-end user journey through our products.
• Generate low, medium, and high-fidelity wireframes, mockups, and prototypes for products and user interfaces.
• Conduct a basic level of generative and evaluative user research including moderation of user sessions, synthesizing feedback, and sharing insights for broader team consumption and action.
• Document all product design work, including detailed UI specifications, UX decision making and supporting rationale, and user interview insights.
• Identify and develop toolkits and processes that empower team members and scale the design team.

Requirements:

• 7+ years of product design experience in a similar role or product organization
• BA/BS degree in Design, HCI, or equivalent practical experience
• Problem-solving skills in complex software applications and platforms.
• Excellent storytelling and communication skills, both written and verbal
• Demonstrated proficiency in Figma and the Adobe Creative Cloud Suite
• A blended skill set of visual design, information architecture, interaction design, various prototyping methods, and basic user research skills
• Proven track record of collaborating successfully with a cross-functional product and engineering teams to launch products
• Experience leading a style guide or design system initiative and driving organization-wide usage and adoption
• Ability to exhibit strong judgement and decision making skills
• A comprehensive portfolio of product design case studies that showcase early concepts and iterations, supporting user research, performance metrics, and design processes used throughout the duration of each project.