Fulfillment Process Specialist (Pharmacy)

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products, BlinkRx and Quick Save, remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

What You'll Do:

• Support daily management of department duties, including allocating labor, leading meetings, proactively monitoring workflow volumes, and assigning job duties
• Ensure successful area performance, through tracking, reporting and feedback of technician and associate performance
• Identify trends and opportunities to improve quality and performance in fulfillment operations. Communicate these opportunities and collaborate with leadership and other pertinent stakeholders to improve results
• Coach associates and technicians in best practices and address knowledge gaps and opportunities
• Serve as a subject matter expert for all fulfillment roles and function as a catalyst for change
• Review and assist in updating SOPs as needed
• Assist in keeping work area clean and organized
• Fill in as needed with production duties

What You'll Need:

• Active pharmacy technician license or registration in good standing, or ability to obtain it
• At least 1 year of experience as a pharmacy technician, ideally in a high-volume fulfillment, mail-order, or central fill environment
• Strong knowledge of pharmacy processes, protocols, and compliance requirements
• Technical aptitude and comfort learning new systems and software
• Excellent interpersonal skills, with the ability to coach, train, and support team members
• Demonstrated problem-solving and analytical skills
• A track record of strong performance and a drive to raise the bar
• Ability to work independently and as part of a team
• Excellent organizational and time management skills, with the ability to juggle multiple tasks and shifting priorities
• Ability to lift, carry, and move materials (up to 50 lbs) and operate basic warehouse equipment
• Flexibility to work shifts, weekends, or extended hours as needed to meet operational demands

Location/Hours

• Full time, On-site role in Chesterfield, MO
• Shifts: (Sun-Wed) 07:00am-5:00PM or (Wed-Sat) 07:00am-5:00PM

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.