Lead Consultant - SAP APO & PPDS

About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Job Summary We are looking for an experienced SAP SCM APO Consultant to support an AMS-based SAP landscape. The role involves end-to-end support of APO processes including demand planning, supply network planning, and production planning, ensuring stable and optimized supply chain operations.

Key Responsibilities AMS / Support Responsibilities

• Provide L2/L3 AMS support for SAP APO processes
• Handle incidents, service requests, problem management, and minor enhancements
• Perform root cause analysis (RCA) and implement permanent fixes
• Monitor and ensure SLA adherence and ticket closure efficiency
• Support planning cycle activities
• Coordinate with cross-functional teams for issue resolution
• Maintain documentation, KT materials, and SOPs
• Drive continuous improvement initiatives SAP APO Functional Responsibilities
• Demand Planning (DP) – Forecasting, planning books, macros
• Supply Network Planning (SNP) – Heuristics, CTM, deployment
• Production Planning & Detailed Scheduling (PP/DS)
• Resolve planning inconsistencies and master data issues
• Support integration with ECC
• Work on CIF integration and data consistency Integration & Technical Responsibilities
• Support APO–ECC integration
• Monitor CIF queues and background jobs
• Resolve planning and integration issues
• Work with ABAP team for debugging Governance & Process Excellence
• Follow ITIL processes
• Participate in ticket trend analysis
• Drive process improvements and automation
• Support audit and reporting needs