HuntYourTribe
BETSOL
BETSOL18 open roles

Contact Center Call Routing Engineer

Bengaluru, India · Full-time

  • Posted 2w ago
  • From BETSOL’s careers page
Location
Bengaluru, India
Type
Full-time
Experience
3+ years
Department
Information Technology
Apply on BETSOL’s site

Opens the listing on jobs.smartrecruiters.com

Let the right jobs find you

In your inbox every Wednesday and Saturday

Personalised suggestions from verified career pages, matched to your role, location, level and skills.

About the role

Job Description

BETSOL is recruiting a Contact Center Call Routing Engineer to be part of a team of talented engineers accountable for a dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies. This individual will provide technology strategy, direction, and support for the contact center call routing department.

You will make an impact by:

  • Designing and supporting complex contact center solutions and call routing that incorporate technologies such as Cisco Voice and Contact Center, Avaya Voice and Contact Center, Oracle SBCs, and Five9 Contact Center as a Service
  • Engineer multi-vendor solutions that are fault resilient with integrations across the multi-vendor platforms
  • Staying current with technology trends to effectively manage product portfolio in support of business needs
  • Collaborating and driving effective partnerships across the enterprise technology functions to maximize alignment, efficiency, cost optimization and investments, and delivery

Skills they ask for

Pick one to see other roles that ask for it.

BETSOL

About BETSOL

Data management and digital transformation

BETSOL provides data management, IT services and cloud-first digital transformation solutions.

Website
See all 18 roles at BETSOL

More roles at BETSOL

See all 18 roles
Share this role