Client Growth Specialist

SUMMARY:

At Barnes & Thornburg, change is relentless and so are we. In an evolving business landscape, we stand ready at a moment’s notice, adapting with agility and precision to achieve the highest goals for our clients. Similarly, our Client Growth and Marketing team serves its clients — 800 legal professionals across 50 practices in 26 markets — with the same energy and commitment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary duties and responsibilities necessary for successful job performance include:

• Works proactively with assigned practice groups to support initiatives that help drive new business from existing clients and prospects and supports the Client Growth Manager(s) to adopt best practices across all supported groups.

• Responsible for having a robust understanding of supported practice groups, including the products and services they offer to the firm's clients, to effectively relay this experience and identify potential synergies where existing experience can be applied to other clients and prospects including alignment and introduction of key practitioners able to meet niche needs.

• Assists in driving business development goals of assigned groups, including support in identifying and executing conferences, events, seminars, webinars and thought leadership activities.

• Works hand-in-hand with peers, and other team members including Communications, Public Relations, Event Management, and Graphic Design to identify ways to deliver the same information to different audiences.

• Prepares pitches and proposals for the assigned groups to ensure that we are putting forward our best experience. Serves as QC to content and collected experience management of each area of support. Assists in the execution of RFP responses.

• Leverages business intelligence and BD tools for basic research in support of attorney marketing and BD efforts, including compiling and succinctly presenting data on prospects, clients, industries, competitors and legal/sector trends.

• Manages collection and categorization of legal experience for pitches and proposals for the assigned groups.

• Manages the input of critical ROI data; including in conjunction with pitches, proposals, sponsorships, memberships, and other business development activity.

• Assists Senior Client Growth Managers and Client Growth Managers with business development-related administrative reports and presentations.

• Coordinates activities required to produce lawyer ranking submissions.

• Coordinates industry/practice relationships in conjunction with Client Growth Manger and lead attorney for the supported practices in conjunction with outside sales professionals. Executes and provides consistent thoughtful contributions on determined plans for thought leadership, event, and sponsorship strategy.

• Evaluates, processes and approves submitted attorney expenses for budget associated with each practice group and department.

• Other duties and projects as assigned.