Key Account Manager, Long Term Care (Great Lakes Region)

About This Role

Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Key Account Manager (KAM) to drive LTC commercial activities for assigned geographies in accordance with sales and marketing strategies. The LTC KAM will be responsible for building brand and company awareness while supporting product adoption across approved indications.

Job Responsibilities and Duties include, but are not limited to, the following:

• Develop and execute strategic account plans for targeted LTC customers and pharmacy organizations.
• Identify opportunities to expand product utilization and increase market share within accounts.
• Deliver compelling customer engagement activities across both virtual and live settings.
• Build and maintain executive level relationships with key decision makers including:
  • LTC Pharmacy Leadership
  • Medical Directors
  • Consultant pharmacist
  • Health system administrators
  • Behavioral health leadership
  • IDN Stakeholders
• Deliver compelling clinical and business presentations tailored to customer needs.
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry- and company-specific legal and regulatory guidelines and policies
• Operate in full compliance with company policies, industry regulations, and healthcare laws.
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Support education and awareness of market access and reimbursement dynamics, including payer requirements, pharmacy fulfillment processes, patient access programs, and reimbursement tools.
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, LTC sales colleagues, marketing, market access, and other internal departments about changing environment and results
• Successfully complete all training classes in a timely manner
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs support.
• Overnight travel as indicated by the needs of the business
• Frequent driving, including extended periods of time behind the wheel
• Additional responsibilities as assigned

Qualifications / Requirements

• Bachelor’s degree from an accredited college or university
• 10+ years of top performing pharmaceutical, biotech, healthcare, or LTC account management experience
• Experience managing complex health systems, institutional, or LTC customer relationships
• Strong understanding of reimbursement, formulary access and healthcare delivery systems in the LTC market
• Launch experience strongly preferred
• Must live in the territory's geography
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Comfortability with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills

Salary & Benefits

The anticipated salary range for this role is $190,000 - $215,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.