Executive – Information Technology

About the Role: The Executive – Information Technology will be responsible for managing the organization's IT infrastructure, ensuring smooth day-to-day IT operations, providing technical support, maintaining network and system security, and driving IT initiatives that support business growth. The role requires hands-on experience in system administration, network management, IT asset management, cybersecurity, and vendor coordination.

Key Responsibilities:

• Manage and maintain the organization's corporate IT infrastructure, including servers, desktops, laptops, printers, network devices, and software applications.
• Provide end-to-end technical support by troubleshooting hardware, software, network, email, system, and remote connectivity issues.
• Administer user accounts, email systems, access rights, Active Directory, and Microsoft 365/Google Workspace environments.
• Monitor, maintain, and optimize LAN, WAN, Wi-Fi, VPN, firewall, and industrial network connectivity to ensure uninterrupted business operations.
• Administer and support manufacturing applications, including ERP, CAD/CAM, PLM, and MES systems.
• Manage CNC machine networking, NC program management, and integration of shop-floor digital systems and metrology equipment.
• Implement and monitor IT security policies, antivirus solutions, cybersecurity controls, data backups, system updates, and disaster recovery procedures.
• Maintain IT asset inventory, software licenses, warranty records, and related documentation while ensuring compliance with company policies.
• Coordinate with external vendors and service providers for procurement, AMC management, infrastructure upgrades, and issue resolution.
• Plan, execute, and support IT infrastructure projects, software implementations, system migrations, and technology enhancements.
• Provide IT support during customer audits, site visits, and remote collaboration while ensuring secure system access and business continuity.
• Identify opportunities for process improvements and recommend technology solutions that enhance operational efficiency and manufacturing productivity.

Location: Hyderabad, India (On-site).

Requirements Qualifications: Required:

• Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field.
• 6–7 years of experience in IT infrastructure management, system administration, and end-user support, preferably in a manufacturing environment.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, firewalls, VPNs, backup solutions, endpoint management, and cybersecurity.
• Experience supporting manufacturing applications such as ERP, CAD/CAM, PLM, or MES, along with CNC machine networking and shop-floor systems.
• Ability to troubleshoot hardware, software, network, security, and remote connectivity issues with strong analytical and problem-solving skills. Preferred:
• Certifications such as Microsoft, Cisco (CCNA), VMware, ITIL, or equivalent.
• Experience with industrial networking, OT infrastructure, NC program management, and metrology system integration.
• Knowledge of cloud platforms, virtualization, disaster recovery, and customer-facing IT support in a manufacturing environment.

Benefits: What You’ll Gain:

• Opportunity to lead IT operations in a rapidly growing aerospace manufacturing startup.
• Exposure to enterprise IT infrastructure, digital transformation initiatives, and manufacturing technologies.
• Collaborative work environment with opportunities for continuous learning and professional growth.