Guest Relation Executive

Key Roles and Responsibilities:

• Managing the Reception Desk and all registers/records. Ensure anyone coming to Awfis is welcomed with warm greetings & smile.
• To ensure that VMS (Visitor Management System) is accurately updated for all new visitors.
• To know about all important clients at AWFIS and ensure that they have a memorable experience each and every time they come in contact.
• To ensure that the Meeting Room bookings is always kept updated and is aware of all meetings happening at AWFIS.
• To accompany all meeting room client to their designated meeting rooms & help them in connecting to internet.
• Ensuring a new Sales lead is welcomed with warmth and introduced to the CM for a show around..
• Vendor Invoice management.
• Data Entry and Administrative Tasks. Tracking of Electricity Meter Reading/DG Readings etc.
• Concierge Service.
• Double check of In/out entries of capex equipment & supplies.
• Tracking of AMC/Licenses renewals at centre.

Requirements:

• 1-3 years’ experience in Hospitality/Aviation Industry.
• Excellent interpersonal and communication skills.
• Customer-service oriented with a friendly and approachable demeanor. Strong organizational abilities and attention to detail.
• Proficiency in using office software, communication tools, and tech equipment.
• Previous experience in a customer service or receptionist role is a plus.
• Familiarity with coworking environments and the flexible workspace industry is beneficial.