R&D Member of Technical Staff II, Cloud Operations & Infrastructure

Job Title:

R&D Member of Technical Staff II, Cloud Operations & Infrastructure

Location:

Bangalore

Employment Type:

Full-time

Work Mode:

Hybrid work arrangement

Key responsibilities

• Work on modern approaches to software development including the ability to develop microservices and leverage serverless functions.
• Work with development teams to advise and contribute to improvements to operational stability, security, cost management and reporting requirements for our cloud solutions.
• Continually develop and improve DevOps processes, adding value through optimization, automation, and effective reporting.
• Provide timely and effective response to incidents to minimize the impact on our customers and keep colleagues updated as required.
• Oversee relevant Cloud deployments to ensure successful implementation, track and report progress, resolve or escalate release issues.
• Proactively manage cloud environments to minimize service impacting issues, including infrastructure as code, certificates, storage, health status, backup status etc.
• Ensure new services meet required operational readiness standards before being accepted into operations.
• Ensure on-going compliance to security practices and policies.
• Provide subject matter expertise to business stakeholders as required.
• Maintain clear and accurate operational documentation.
• Stay current on security industry trends, tools and best practices.

Essential requirements

• At least 4 years of experience in software development and / or DevOps/SRE, with at least 3 years of focus on Cloud environments.
• Strong programming skills, e.g. C#,.NET Core or Java.
• Knowledge of PowerShell or Node JS or Python scripting.
• Proficient in containerization technologies like Docker or Kubernetes.
• Knowledge of API, REST, microservices, serverless architecture.
• Knowledge of Cloud Authentication protocols such as OAuth, Identity Servers, OpenID Connect and SAML etc…
• Knowledge of Azure administration, Azure APIs, Azure Functions, Logic Apps, APIO Management, Service Bus, Event Grids, Storage Accounts and Key Vaults and tools. Or, equivalent AWS experience.
• Knowledge and experience of operational support, software development and deployment methodologies and principles.
• Strong written, verbal and presentation skills, able to convey information clearly and concisely to technical and non-technical audiences.
• Attention to detail, diligent and tenacious.
• Excellent analysis and dissemination skills.
• High degree of personal motivation and ability to self-manage.
• Maintains and develops relevant industry and technology knowledge.

Desired skills and competencies

• Certifications in Azure and/or AWS.
• Hands-on experience working within an Information Security accredited framework e.g. ISO27001, 27017/18.
• Experience working in Agile software development such as Scaled Agile Framework (SAFe).