Procurement Manager

Role Summary

The Procurement Manager, Procurement Operations leads direct reports responsible for purchase order administration, supplier lifecycle operations, and Oracle supplier profile maintenance and support. The manager owns workload allocation, service levels, queue management, quality, coaching, escalation, and continuous improvement. The role ensures that purchase orders are created, fulfilled, amended, and closed accurately and on time; suppliers are onboarded and offboarded through approved controls; and supplier records remain complete, current, and properly supported.

This is not a category management, strategic sourcing, or contract-administration role. The position is the operational people leader and primary coordination point for PO and supplier operations, partnering with Sourcing, Contracts, Finance, Accounts Payable, Legal, IT, InfoSec, and business stakeholders to resolve issues, maintain segregation of duties, manage exceptions, and provide transparent performance reporting. The role also requires working knowledge of U.S. and India tax requirements relevant to procurement and supplier operations, including U.S. 1099 reporting requirements and associated supplier tax documentation.

Team Summary:

Serving as the local team lead for the Procurement team within the Finance division, this role is integral to the procurement lifecycle at athenahealth. You will support backend procurement operations for a U.S.-based procurement team, including requisition compliance, purchase order creation, supplier registration, maintenance of records within enterprise resource planning/procure-to-pay (ERP/P2P) tools, supplier due diligence, annual supplier monitoring, contract coordination, internal and external communications, reporting, and related operational work.

Essential Job Responsibilities:

1. People Leadership & Operational Management

• Lead, coach, and develop direct reports supporting PO administration, supplier onboarding and offboarding, and Oracle supplier profile maintenance across U.S. and India operations.
• Establish individual objectives, service expectations, quality standards, development plans, and measurable accountability for results.
• Allocate workloads, monitor capacity and coverage, conduct regular one-on-ones, provide timely performance feedback, and address execution or capability gaps.
• Build cross-training and succession coverage for critical PO and supplier processes, including planned and unplanned absences.
• Create an accountable, service-oriented culture focused on accuracy, responsiveness, control adherence, stakeholder communication, and continuous improvement.

Expected Education & Experience

• Undergraduate degree in Procurement, Supply Chain, Finance, Business, Operations, or a related discipline preferred.
• Approximately 7–10 years of experience in procurement operations, procure-to-pay, purchasing operations, supplier master data, Accounts Payable operations, or a related function.
• Working knowledge of U.S. and India tax requirements relevant to procurement, supplier onboarding, invoicing, and supplier master-data operations.