Operations Lead

About Arctic Engine:

Arctic Engines is an enterprise-grade Al human data operations company specializing in high-quality training data, RLHF, and human feedback pipelines for frontier Al models. We are part of the Apna Group, one of India's fastest-growing unicorns, backed by marquee investors such as Lightspeed, Tiger Global, Insight Partners, Peak XV, and others. With native access to Apna's 60M+ workforce, we deliver high-quality training data at unmatched scale and speed.

Company:

Arctic Engines

Location:

Bengaluru (Work from office - Domlur | 6 days)

Employment:

Full-time

Experience:

5+ years in AI data or video annotation operations

Compensation:

₹40,000–₹45,000 per month

Joining:

Immediate joiners preferred

About the role

We are looking for an Operations Lead to run large-scale egocentric video annotation programs. You will own workforce planning, daily production, freelancer management, and on-time delivery.

Responsibilities

• Manage a workforce of 100+ annotators, reviewers, and team leads, including freelancers.
• Own sourcing support, onboarding, training coordination, scheduling, task allocation, and performance management.
• Build capacity and production plans; track productivity, utilization, turnaround time, and delivery against targets.
• Coordinate annotation and QC workflows, resolve operational blockers, and manage rework.
• Maintain SOPs, production trackers, and client-ready progress reports.
• Partner with product and tooling teams to improve task assignment, review queues, and workflow efficiency.

Requirements

• Proven experience managing a 100+ person annotation workforce, including distributed freelancers.
• Direct experience with industrial video, robotics, or Physical AI datasets is mandatory.
• Working knowledge of egocentric video annotation, chunking, temporal action segmentation, action labels, keypoints, and natural language descriptions.
• Strong skills in workforce planning, delivery management, reporting, escalation handling, and stakeholder communication.
• Comfortable with annotation platforms, spreadsheets, dashboards, and structured data outputs.