Inside Sales Executive

About the Role:

We are looking for a talented and competitive Inside Sales Executive that thrives in a quick sales cycle environment. An inside sales executive will play a fundamental role in engaging with prospects and clients remotely—via phone, email, or virtual meetings—to qualify leads, deliver presentations, negotiate, and close deals. They collaborate closely with support and product teams to support the full sales cycle, all from within an office or remote setup.

Key Responsibilities:

1. Lead Qualification

• Qualify potential leads using CRM and referrals based on budget, decision-making authority, need, and timeline

2. Sales Cycle Management

• Manage inbound and outbound sales efforts—track and nurture leads through CRM systems; deliver product demos or presentations.
• Negotiate pricing and close deals; issue quotes, proposals, and contracts to clients.

3. Pipeline & CRM Management

• Maintain accurate, up-to-date records of client interactions and sales activities in CRM tools
• Provide regular reporting and sales forecasts to management.

4. Collaboration & Customer Feedback

• Coordinate with marketing to align campaigns and share market insights.
• Relay customer feedback to product and support teams, aiding strategy refinement.

5. Product Knowledge & Market Awareness

• Stay informed on products, services, pricing updates, and competitor offerings.
• Conduct market research to identify trends and opportunities.

6. Post-Sales Support & Relationship Management

• Engage in follow-ups to ensure customer satisfaction, address issues, and explore cross-sell/up-sell opportunities