Strategy & Operations, Office of the CCO

About the role

The Office of the Chief Commercial Officer is a small team that works directly with our CCO, go-to-market leadership, and company leadership on Anthropic’s highest-priority commercial initiatives. We take on problems that do not sit cleanly inside one team, such as standing up a program that spans Product, Finance, Legal, and Sales, or preparing the material our executives and Board use to make decisions. Our commercial business is growing faster than its operating processes can be built, so a growing share of the job is stepping into gaps and running something important, while making sure other teams are building the capabilities to permanently own. 

You will own workstreams end to end. One week that means running the go-to-market side of a pressing situation, from the communications plan for customers and account teams to the daily readout for executives. Another week it means building the analysis behind a resourcing decision or a new program and writing it up for the CCO. This is an internal role. You will report to the CCO’s chief of staff, and you will have an unusually broad view of how the company makes decisions.

Key Responsibilities:

• Drive priority go-to-market initiatives from plan to delivery, removing blockers, escalating early, and connecting the right people across teams at the right time
• Build the analysis, draft the document or deck, and turn input from many teams into a recommendation executives can act on
• Prepare content for the CCO and leadership team, including weekly staff meetings, updates to the Office of the CEO, Board materials, and leadership offsites
• Track the go-to-market organization’s top priorities and keep a current view of status, owners, and risks
• Act as a bridge between go-to-market and Product, Finance, Legal, Safeguards, and Research, so that what account teams hear from customers reaches product decisions and those decisions reach account teams in a usable form
• Step in where something important has no clear owner, run it until it has a permanent home, and hand it over cleanly
• Close out same-day executive requests quickly and to a high standard

You may be a good fit if you:

• Have 4+ years of experience in management consulting, strategy and operations, a chief of staff team, or a similarly rigorous environment working with senior executives
• Structure ambiguous problems well and get to a clear recommendation
• Can get to a number yourself in a spreadsheet, in SQL, or with Claude, check it against a second source, and explain where it came from
• Write and speak clearly and briefly for executive audiences
• Are as willing to maintain the tracker and chase the last open items as to write the strategy
• Are comfortable with significant autonomy and with priorities that shift on short notice, pay close attention to detail, and know when to escalate
• Build trust quickly with senior people across the company who are short on time
• Use AI tools as a core part of how you work
• Care about Anthropic’s mission and about getting safe, useful AI to customers

Strong candidates may also have

• Experience in technology, SaaS, or enterprise software, or exposure to go-to-market strategy, sales operations, or customer success
• Experience running a product launch, a program office, or another cross-functional effort with many owners and a fixed date
• Familiarity with how large enterprises buy and adopt technology, including security, legal, and procurement review