Discovery Technical Operations Specialist
San Francisco, United States · On-site · Full-time
- Posted 4d ago
- From Anthropic’s careers page
- Location
- San Francisco, United States
- Work mode
- On-site
- Type
- Full-time
- Level
- Senior
- Experience
- 6+ years
- Department
- Legal and Compliance
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About the role
About the role
Anthropic's legal team operates at the frontier of some of the most consequential legal and regulatory questions of our time — from landmark copyright matters to first-of-their-kind AI regulatory frameworks emerging across dozens of jurisdictions simultaneously. As we scale, the volume and complexity of our discovery and information governance obligations are growing rapidly.
We are looking for a Discovery Technical Operations Specialist to join our Litigation and Regulatory team and help build out Anthropic's discovery operations from the ground up, support active matters, and help drive information governance maturation. This is a unique opportunity to be a part of a critical function at one of the most closely watched companies in the world. You will work hand-in-hand with our discovery leads, litigation and regulatory counsel, outside counsel, discovery vendors, and cross-functional partners such as Security and IT to manage retention, preservation, collection, and production of electronically stored information (ESI) across active matters. Beyond matter-level support and programmatic development of discovery systems and processes, you will also help execute the development of Anthropic's broader information governance program, including data classification standards and defensible disposal practices that keep pace with a rapidly scaling AI company's evolving data landscape.
The right person for this role will be equal parts technical operator and operational project manager.
Key responsibilities
- Build and operate discovery operations across the full EDRM lifecycle (preservation, collection, processing, hosting, review, and production including for novel and AI-specific data types)
- Support the operational design and execution of the legal hold program including custodian identification workflows, hold issuance and tracking, periodic re-notification, custodian acknowledgments, and defensible release
- Support and improve the discovery technology stack including RelativityOne, in-place preservation and collection tooling across Slack, Google Workspace, and internal systems, and supporting analytics and review platforms including configuration, access controls, templates, and reusable workspaces
- Partner with discovery team, in-house counsel, outside counsel, vendors, and internal technical teams; coordinate matter execution, status, and escalations
- Partner with Security, IT, and product engineering to support Anthropic's data landscape, instrument new data sources for hold and collection, and ensure each ESI source has a governed retention, hold, and disposition path
- Improve and support the operational layer of Anthropic's information governance program: retention schedule execution, classification rollout, defensible disposition workflows, and data-inventory maintenance in close partnership with the Discovery Lead and information governance stakeholders
- Integrate AI and automation into the EDRM lifecycle: generative-AI-assisted review, advanced analytics, custom Relativity applications, and agentic workflow automation for intake, hold tracking, status reporting, and internal documentation
- Support active litigation, government investigations, and regulatory inquiries as the operational counterpart on the matter team coordinating workstreams, managing vendor execution, and surfacing operational risk and cost trade-offs to counsel
- Design and build internal tools to streamline and manage critical discovery workflows (legal holds, preservation, collection, ECA, and production), and develop dashboards that report on data management trends and cross-matter discovery status
Minimum qualifications
- Hands-on discovery experience across the full EDRM lifecycle, with demonstrated ownership of operations on complex matters in an in-house legal department, government agency, law firm, or vendor
- A track record of supporting complex discovery operations functions
- Working knowledge of major discovery platforms (Anthropic uses RelativityOne), including administration, search and analytics, AI/TAR workflows, custom application development, and AI workflows
- Strong understanding of the Federal Rules on discovery and evidence, ESI preservation obligations, and proportionality, with the operational fluency to translate those obligations into workflows
- Experience operating discovery across modern enterprise data sources Slack, Google Workspace, mobile, and engineering systems and an understanding of how to bring novel data sources under preservation and collection
- Strong project management instincts and a track record of running multiple concurrent matters and programs under tight deadlines, with composure and precision
- Demonstrated ability to communicate technical discovery and operational concepts clearly to attorneys, executives, engineers, and non-technical stakeholders
Preferred qualifications
- 6+ years of hands-on discovery experience across the full EDRM lifecycle
- Experience standing up discovery operations at a young and/or fast-scaling company, particularly in the context of new kinds of ESI
- Experience embedding with engineering or product teams to define discovery and information governance requirements, prioritize roadmap, and ship hold-capable and collection-capable features into core enterprise tools
- Hands-on integration of generative AI and agentic workflows (e.g., Claude, Claude Code, or similar) into operational discovery work project tracking, status reporting, internal documentation, custom tooling, and script maintenance
- Technical fluency working with engineering teams and modern infrastructure APIs, cloud (AWS, GCP), data pipelines, and version control and comfort writing, reading, or maintaining small scripts where useful
- Experience operating information governance programs at scale including retention scheduling, data classification, defensible disposition, and data mapping across heterogeneous enterprise data sources
- Experience with applying AI and automation to discovery operations, including generative AI for review, agentic automation, and operational tooling for hold tracking, reporting, and documentation
- A collaborative, hands-on orientation, with integrity and genuine curiosity about building operational programs in a fast-moving environment
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About Anthropic
AI research and safetyAnthropic researches and builds AI systems, with work spanning model development, safety, and societal impacts.
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