Sr. Manager, Revenue Accounting Operations

Roles and Responsibilities:

• Operational Revenue Ownership: Own and oversee revenue accounting operations for professional services contracts, including billing, revenue recognition milestones, margin analysis, and reporting, ensuring compliance with ASC 606 and company policy.
• Commercial & Operational Contract Review: Partner closely with Sales and Deal Desk as the primary operational reviewer of non-standard and amended customer contracts, ensuring operational feasibility, billing scalability, and seamless CRM-to-ERP system flow prior to deal closure.
• Bookings Reporting and Compliance: Oversee corporate bookings metrics and reporting, ensuring accurate application of internal bookings policies.
• Cross-Functional GTM Partnership: Partner closely with Go-To-Market teams—including Professional Services, Deal Desk, Order Management, Legal, and FP&A—to support deal structuring, resolve billing and downstream revenue issues, and improve Contract-to-Cash velocity.
• System Automation & Process Optimization: Identify, prioritize, and lead initiatives to enhance revenue systems, including CRM to ERM automation and business process enhancements.
• Enterprise Tech Stack Mastery: Develop deep operational expertise in our ERP and CRM environments (Workday, Salesforce, and related systems), providing guidance on system usage, troubleshooting integration issues, and supporting scalable data design.
• Special Projects Leadership: Lead and contribute to revenue-related special projects, including new product rollouts, CRM/ERP upgrades, policy rollouts, and GTM-led transformation efforts.
• Audit Readiness: Manage and support external audit activities related to revenue operations and contract-to-cash, serving as a key point of contact to ensure timely, data-backed, and accurate responses.
• Team Mentorship & Growth: Coach and mentor revenue accounting team members, supporting skill development, knowledge sharing, and consistent execution of operational best practices.
• Anaplan Integration: Complete Anaplan training and contribute to the enhancement and ongoing development of internally used Anaplan models to drive better automated reporting and forecasting.

Your Qualifications

• Experience: 8+ years of progressive revenue accounting and revenue operations experience, with strong expertise in ASC 606; public SaaS company and/or fast-growing enterprise software experience strongly preferred.
• Systems Expertise (Strongly Preferred): Hands-on, administrative-level or power-user experience with Workday and Salesforce, including a proven track record of managing CRM-to-ERP integrations.
• CPA or equivalent certification is a plus
• Operational Analytical Skills: Proven ability to interpret complex contract terms and business requirements and translate them into scalable, automated operational workflows in our systems.
• Process Builder Mindset: Demonstrated experience leading process improvement initiatives that reduce manual Excel work, deepen analytical understanding, and streamline operational accounting workflows.
• Collaboration & Influence: Excellent verbal and written communication skills, with the ability to bridge the gap between GTM teams (Professional Services/Deal Desk) and Accounting to influence operational outcomes without direct authority.
• Resilience in Growth: Experience working in a fast-paced, high-growth environment with evolving processes and integrated enterprise systems.
• People Leadership: 3+ years of experience leading and mentoring a team of direct reports.