Sr. Delivery Advisor, Supply Chain

About Anaplan:

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.

Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!

Role Overview:

As part of Anaplan's Supply Chain Center of Excellence, this role is key to delivering Supply Chain and Retail Applications that are consistent, scalable, and aligned with Anaplan's quality standards. The focus is on ensuring customer business process needs are met through the effective implementation of these applications. Success requires deep expertise in Supply Chain Planning or Retail Planning, hands-on experience with planning tool implementations (Anaplan or comparable platforms), and strong knowledge of Anaplan's Supply Chain / Retail Applications to support professional services teams both internally and across our partner ecosystem.

Key responsibilities include shaping implementation approaches, leading the creation and delivery of documentation and content, enabling internal and external teams, and serving as an on-call resource for business process expertise. This role provides product guidance, validates and approves implementation plans, monitors delivery, and ensures feedback is incorporated into future product enhancements. If you have exceptional collaboration skills, a strong grasp of Supply Chain Planning or Retail Planning use cases, applications expertise, professional services experience, and an innovative, detail-oriented mindset with a focus on meeting deadlines, this is your opportunity to make a global impact while helping customers achieve real results.

Your Impact:

• Partner with Anaplan's Product Management, Professional Services, and GTM Enablement Teams to ensure seamless integration of Supply Chain / Retail Applications into Anaplan's GTM and delivery motion by:
• Serving as the subject matter expert for the Applications, guiding effective implementation strategies.
• Developing and overseeing functional enablement programs, including training, guides, and comprehensive documentation for internal and partner use. Drive ecosystem enablement by developing scalable knowledge-sharing initiatives.
• Uphold and enhance implementation standards to maintain Anaplan's brand integrity.
• Empower partners through training, advisory and supporting services, scaling Anaplan's service delivery capacity and driving implementation success, ensuring high levels of customer satisfaction.
• Support key and late-stage sales opportunities as a process expert, guiding customers on best practices for implementing Supply Chain / Retail Applications. Deliver actionable feedback from the field to the Product Team to improve our applications.
• Act as a trusted advisor to customers and partners, including presenting Anaplan's Supply Chain / Retail Applications vision, and demonstrate the solutions at key internal and external events.
• Drive the enablement of Professional Services and Partner Teams to increase and maintain their understanding of the applications, their functionality and implementation implications.
• Ensure the successful implementation of the applications, by providing guidance and advice to the implementation teams.

Your Qualifications:

• Deep expertise in supply chain / Retail planning processes, and experience in implementing systems to support these processes. Broad experience across all aspects of end-to-end supply chain is necessary (demand, inventory, production, procurement etc.).
• Excellent communication, facilitation, and knowledge-sharing skills, with a demonstrated ability in presenting compelling content, performing product demonstrations, leading workshops, and developing enablement programs.
• Solid understanding of Anaplan's platform and how it can be applied to address complex business challenges. This position does not require deep technical or architectural expertise in Anaplan.
• Understanding of product management, GTM operations and enablement.
• A results-driven mindset, able to collaborate across teams, with a focus on contributing deliverables of the highest possible quality and impact.

Base Salary Range:

$152,000 – $219,000 USD

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB):

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer:

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Anaplan does not extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Anaplan does not send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action.

Privacy and AI Notice:

Candidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.