Manager, Platform Engineering

Role Description

Amtech is executing an all-in AWS strategy: migrating our flagship Encore ERP to a multi-account, account-per-customer AWS architecture, operating LabelTraxx as a multi-tenant SaaS platform, and retiring legacy private-cloud infrastructure over time. Platform Engineering owns the landing zone, infrastructure as code, and the golden-path tooling that product teams build on, and the reliability of everything that runs on it.

People Leadership

Lead, hire, and develop the India Cloud and Platform SRE teams, a team that is growing through 2027 with hosted customer count and product engineering headcount and that this role hires into from day one.

Architecture & Technical Strategy

Deliver the AWS platform roadmap set with the Cloud Architect, who owns architecture: multi-account organization, landing zone, networking, identity, and the account-per-customer Encore tenancy model.

Platform Engineering & Delivery

Hold the technical bar for infrastructure code: enforce module standards set with the Cloud Architect, review the highest-blast-radius changes, and write code where it unblocks the team.

Reliability & Operations

Own delivery of production reliability for the shared platform in India hours, operating on the SLO frameworks, observability architecture (OpenTelemetry, OpenObserve, CloudWatch), and PagerDuty service models set by the Senior SRE.

Security, Compliance & Cost

Implement and enforce security architecture with Information Security and the Cloud Architect: IAM boundaries, network segmentation, encryption, and data governance for customer data.

AI Competency

Adopt agentic and AI-assisted engineering workflows for the team within the autonomy tiers, guardrails, and auditability set by Platform Engineering; measure productivity against baselines.

Cross-Functional Leadership

Partner with the Customer SRE leader so the platform the India team builds and the environments Customer SRE runs evolve together.

WORKING HOURS

Core hours are India business hours. The role carries a scheduled overlap window with U.S. leadership for architecture reviews and leadership syncs, set in the team operating cadence. Incident command applies in India hours; weekend paging is P0 only and rotates across the team rather than resting on this role.

QUALIFICATIONS

Must have

• Hands-on AWS platform experience in a multi-account environment: landing zones, account vending, IAM, and networking, at a level that lets you review your team's work credibly.
• Strong Terraform and IaC experience: working in a shared module ecosystem with testing and versioning discipline.
• 2+ years leading engineers as a people manager with direct responsibility for hiring, performance, and development, within 12+ years of progressive engineering experience.
• Experience leading production operations under SLOs: on-call design, incident command, postmortems, and observability with OpenTelemetry or equivalent.

Strongly preferred

• Designed AI-assisted or agentic engineering systems with guardrails, autonomy tiers, and measured ROI; L4+ AI competency by industry frameworks.
• Strong software engineering foundation (Python, Go, or similar) and fluency with modern CI/CD (GitHub Actions or equivalent).
• Working command of cloud security architecture and compliance-driven design (SOC 2, ISO 27001).

Preferred

• Track record of building and retaining a high-performing engineering team in a distributed, multi-time-zone organization.
• Communicates decisions in writing clearly enough that executives act on them and engineers execute them without a meeting.
• Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent demonstrated skills.
• AWS Certified Solutions Architect Professional or DevOps Engineer Professional.
• Experience with multi-tenant SaaS and account-per-customer tenancy economics.
• Experience architecting and executing large migrations (data center or private cloud to AWS), including ERP-class or other stateful enterprise workloads.
• Experience in a private equity portfolio company, M&A integration, or investor-facing technical diligence.
• Experience building an engineering team in India for a U.S.-headquartered company, including leveling frameworks and retention programs.
• FinOps practice experience: tagging governance, Savings Plans strategy, cost allocation, enterprise commit negotiation.
• Experience establishing AI/LLM platform capabilities or agent-based automation under formal governance.

SUCCESS IN THE FIRST YEAR

• Every India Cloud and Platform SRE engineer has a named manager, a leveled role, a development plan, and a clear on-call and triage rotation.
• The golden IaC stack has a documented owner and a succession plan; no platform capability depends on one person.
• New hosted customer environment provisioning time is published and improving quarter over quarter.
• SLO attainment for the shared platform is published monthly and meets target; platform incidents in India hours are led, resolved, and written up to the standard the Senior SRE sets for both SRE teams.
• The AWS enterprise commit is negotiated from a known baseline with FinOps discipline behind it.
• The team is one you would be proud to hand to the manager you are developing to replace you.

Why Join Amtech

At Amtech, you will drive meaningful financial impact in a growing enterprise software organization while benefiting from Vista’s world-class ecosystem. You’ll collaborate with talented peers, leverage cross-portfolio learning programs, and help shape the future of Amtech’s financial operations and systems. Build your career with Amtech — backed by the strength, scale, and innovation culture of Vista.